Sierra Martinez
Pluckers Wing Bar
Austin,TX
14
years of professional experience
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Payroll Administrator
2 Years 8 Months- Processed payroll for over 500 employees, ensuring timely and accurate compensation.
- Administered employee benefits including health, dental, vision and voluntary benefits.
- Reconciled payroll discrepancies by investigating issues and implementing corrective measures.
- Developed and maintained payroll procedures to enhance efficiency and compliance with regulations.
- Reviewed daily bank reconciliations for multiple stores, contacting stores as needed for resolutions.
- Prepared assigned stores' weekly sales reconciliation reports for Senior and Management team review for end of month and quarter posting.
- Entered and completed journal entries for payroll and monthly billing.
- Processed new and termed garnishments as received in a timely fashion.
- Monitored and responded to internal and external emails from current and past employees and other departments (HR, Catering, Accounts Payable, and Operations).
Accounts Payable Specialist
10 Months- Coded invoices and other records to maintain organized and accurate records.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Worked closely with department personnel to produce accurate and timely bills.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Addressed month-end closing functions for detailed reporting.
Program Specialist I
6 Years 7 Months- Knowledge in Regular UI, Trade, and Disaster (including Pandemic) benefit programs to ensure proper payment
- Provide excellent customer service to claimants inquiring information about benefits
- Review and process payment requests in timely manner
- Effectively communicate with team, managers, and other department staff via email, Teams, and calls
- Review, process, and respond to ticket requests submitted by Tele-Center for claim correction & payment issues
- Review and update Benefit System per Appeal Tribunal and Commission Appeal decision to ensure proper payment processes
- Contributed in preparing and directing team cross-training as needed
- Ability to handle and prioritize multiple tasks and meet deadlines
- Perform special projects or other duties as requested
- Knowledge in Microsoft Office (Word, Excel, Outlook, Teams)
- Adheres to work schedule
Checker
2 Years 9 Months- Scan, bag and load groceries
- Processes payment via debit/credit card, check and cash
- Adheres to work schedule
- Scanned customer purchases and worked to streamline transactions.
- Maintained positive working relationship with fellow staff and management.
Team Member
7 Months- Greets and provide excellent customer service to guests
- Scan and bag products properly and safely
- Ensure proper payment is posted via cash, check and credit and debit cards
- Assist guests with processing refunds and returns in Guest Services
- Adhere to schedule shifts.
Education
Some College (No Degree) - General Studies
Some College (No Degree) - Social Work
Some College (No Degree) - Early Childhood Education
Skills
Payroll processing
Maintaining employee records
Payroll auditing
Teamwork orientation
Reporting and documentation
Data entry
Attention to detail
Excel proficiency
Critical thinking
Microsoft office
Timeline
Payroll Administrator
Pluckers Wing Bar
11.2023 - CurrentRead More
Accounts Payable Specialist
HT Group
01.2023 - 11.2023Read More
Program Specialist I
Texas Workforce
01.2016 - 08.2022Read More
Checker
H-E-B Grocery
08.2014 - 05.2017Read More
Team Member
Target
09.2012 - 04.2013Read More
Texas State University
Some College (No Degree) from Early Childhood Education
Read More
St. Edward's University
Some College (No Degree) from Social Work
Read More
Austin Community College District
Some College (No Degree) from General Studies
Read More