Summary
Overview
Work History
Education
Skills
Timeline
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Sierra McCann

Portland,OR

Summary

Passionate and dedicated waitress bringing four years of exceptional performance in serving
roles. Eager to fulfill a server, bartending, or hosting opportunity to apply knowledge of service
standards. Hardworking and energetic with a proven history of patron satisfaction.
Commended for creative new menu cocktails and exceptional table-side service.

Overview

4
4
years of professional experience

Work History

Server and Host

Cornell Farms Cafe
03.2022 - 08.2023
  • Utilized OpenTable to arrange high volume seating with efficient table turnover.
  • Typically responsible for 6-8 tables at a time.
  • Utilized Square to take orders, note requests, and manage cash drawer.
  • Received performance based raise.
  • Served food and beverages promptly with focused attention to customer needs.
  • Served diverse private events up to 60 guests such as birthday parties and work events.

Server and Bartender

PJ's Neighborhood Pub
02.2019 - 02.2022
  • Cultivated genuine relationships to increase customer loyalty.
  • Increased sales through encouraging high-profit items such as desserts, specials, and cocktails.
  • Sold self-created special cocktails using seasonal fruits and available spirits.
  • Arranged and prepared tables for customers to offer memorable experiences, such as for holidays and birthdays.

Front Desk Receptionist

Quality Inn Hotel
02.2021 - 11.2021
  • Answered multi-line phone system to respond to inquiries and schedule reservations.
  • Provided training to seven employees.
  • Encouraged guests to join rewards programs to increase customer loyalty.
  • Reliably handled large cash transactions, returns, and deposits.
  • Maintained office presentation and supplies daily.
  • Prepared and fulfilled breakfast requests, stockings, and shopping orders.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Verified to CLC companies than employee had checked in.

General Merchandiser

Walmart
12.2020 - 02.2021
  • Executed revised sales plans and reset zones to incorporate new merchandise.
  • Completed efficient weekly pricing changes for general merchandise categories.
  • Rotated stock correctly to minimize clutter.

Education

High School Diploma -

Paonia High School
Paonia, CO
2020

Skills

  • Order Accuracy and Delivery
  • Menu Memorization and Presentation
  • Conflict and Complaint Resolution
  • High-Volume Dining
  • Valid Food Handlers Certification
  • Four Years Serving Experience

Timeline

Server and Host

Cornell Farms Cafe
03.2022 - 08.2023

Front Desk Receptionist

Quality Inn Hotel
02.2021 - 11.2021

General Merchandiser

Walmart
12.2020 - 02.2021

Server and Bartender

PJ's Neighborhood Pub
02.2019 - 02.2022

High School Diploma -

Paonia High School

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Sierra McCann