Sierra Mitchell
Batesville,Mississippi
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Customer Sales and Service Expert
Tallahatchie Valley Electric Power Association
03.2023 - Current
- Handles calls promptly and with courteous professionalism.
- Maintain working knowledge of products, accounts, representatives, tools and systems.
- Answer in-depth questions about company offerings, service policies and benefits of each plan.
- Handle sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
Bread and Butter Bistro/ The Harrison Catering
Lisa Taylor
08.2018 - Current
- Managed and monitored product quality, service and satisfaction trends, evaluated concerns and addressed issues to make improvements.
- Delivered exceptional guest experiences and taught team how to handle different situations.
- Supervised, supported, scheduled and assigned daily work to bistro team members.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
Bachelor of Arts - Criminal Justice With Minor in Psychology
University of Mississippi
Oxford, MS05.2025
Associate of Arts - Criminal Justice
Northwest MS Community College
Senatobia, MS05.2023
South Panola High School
Batesville, MS2021
Skills
- Fast Learner
- Collaboration and Teamwork
- Customer Service
- Business Correspondence
- Creative and Critical Thinking
- Presenting Evidence
- Establishing Effective Relationships
- Legal Research and Review
Additional Information
- Was chosen out of teens around Mississippi as the 2020 Teen Leader while visiting the capital
- First Aid/ CPR Certified
Timeline
Customer Sales and Service Expert
Tallahatchie Valley Electric Power Association
03.2023 - Current
Bread and Butter Bistro/ The Harrison Catering
Lisa Taylor
08.2018 - Current
Bachelor of Arts - Criminal Justice With Minor in Psychology
University of Mississippi
Associate of Arts - Criminal Justice
Northwest MS Community College
South Panola High School
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