Sierra Muniz

• Completed data entry tasks with accuracy and efficiency for free goods.
• Followed established procedures to enter and process data correctly.
• Accurately input and maintain data for various departments within the company.

• Exceeded daily call center metrics, consistently maintaining a high level of productivity and customer satisfaction.
• Offered technical assistance for customers experiencing difficulties with online processes or software applications related to company products or services.
• Developed expert knowledge of company products and services to provide accurate information to customers.

•Greeted and roomed patients, documenting medical and surgical histories, chief complaints, and vital signs.

•Assisted doctors with eye rinsing and injections, ensuring a smooth and efficient process for patients.

• Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
• Maintained accurate financial records, tracking expenses, revenue, payroll, and inventory management.
• Developed a loyal clientele through consistent high-quality services and attentive care.
• Implemented safety protocols and maintained a clean spa facility to ensure client well-being and comfort.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Coached team members in techniques necessary to complete job tasks.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

• Collaborated with team members to consistently meet or exceed monthly sales targets.
• Implemented visual merchandising techniques to maximize product exposure and enhance overall store appeal.
• Ensured timely restocking of shelves, preventing stockouts that could negatively impact sales.
• Managed cash transactions accurately, ensuring optimal security measures were maintained at all times.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.