SIERRA PHY
Pea Ridge,AR
Summary
HR professional with 7.5 years of experience supporting the employee lifecycle, including 4.5 years in remote HR operations from onboarding to payroll and HRIS administration. Expertise in maintaining confidential employee data and optimizing HR processes to enhance support for employees and leadership. Committed to delivering efficient, employee-focused HR solutions.
Overview
11
11
years of professional experience
Work History
Human Resource Specialist
Walmart Corporate
Remote, AZ
09.2023 - Current
- Remotely working
- Delivers comprehensive onboarding presentations for new hires
- Provides timely support to colleagues and management on payroll and benefits inquiries, fostering a collaborative work environment
- Maintains accurate information in Workday, supporting seamless HR operations
- Efficiently processing pay/tax adjustments on a weekly basis
- Delivers accurate and reliable reports, enhancing data integrity for decision-making
Senior Recruiting Coordinator
Walmart Corporate
01.2022 - 09.2023
- Remote work
- Showcased comprehensive understanding of business lines for Walmart US, Realty, and Canada, enhancing recruitment strategies
- Delivered exceptional customer service to candidates and hiring managers, ensuring seamless onboarding experiences through effective communication and attention to detail
- Prepared and extended offer letters to potential candidates, facilitating the hiring process
Talent Acquisition Manager
1st Employment Staffing
11.2021 - 12.2021
- Reviewed resumes and conducted interviews for candidates from job postings on Indeed to identify suitable talent
- Coordinated with customers to align candidate selections with their specific preferences and requirements
- Participated in monthly performance meetings to assess team progress and identify areas for improvement
- Managed inbound calls and transferred calls to appropriate departments.
Human Resources Coordinator
Pam Transport Inc
07.2018 - 11.2021
- Coordinated onboarding documents, 401K, and health insurance benefits setup to ensure smooth employee transitions
- Reviewed and processed payroll for 600 employees, entered new hire information, and conducted new hire orientation for office personnel and drivers
- Managed HRIS, ensuring efficient data management and reporting capabilities.
- Maintained employee files in compliance with applicable legal requirements.
- Resolved insurance inquiries from drivers and office staff, enhancing communication and support
- Facilitated inbound and outbound calls for HR inquiries, providing timely assistance to customer service.
Call Center Operator
Superior Automotive Group
10.2016 - 07.2018
- Answered and transferred phone calls for 15 Superior Automotive Dealerships
- Coordinated service appointments, ensuring timely and efficient scheduling for customer needs
- Developed work schedules for call center staff, optimizing coverage to meet call volume demands
- Contacted previous customers to confirm satisfaction, gathering feedback to enhance service quality
Sales Associate/Cashier
Walmart
05.2015 - 10.2016
- Addressed customers' specific needs and provided relevant product information.
- Processed transactions and facilitated returns, refunds, and exchanges efficiently.
- Greeted customers as they entered and exited the store
- Designed product displays to enhance visibility and showcase new products at end caps.
Education
ASSOCIATES OF ARTS -
SOUTHEASTERN COMMUNITY COLLEGE
West Burlington, IA01-2016
HIGH SCHOOL DIPLOMA -
WEST CENTRAL HIGH SCHOOL
Biggsville, IL01-2014
Skills
- Talent acquisition
- Recruiting
- Onboarding process
- Background checks
- Payroll and Benefits
- 401(k) administration
- HRIS
- Communication skills
- Employee training
- HR Process Optimization
- HR metrics
- Leadership
- Onboarding
- HR Process Optimization
Timeline
Human Resource Specialist
Walmart Corporate
09.2023 - Current
Senior Recruiting Coordinator
Walmart Corporate
01.2022 - 09.2023
Talent Acquisition Manager
1st Employment Staffing
11.2021 - 12.2021
Human Resources Coordinator
Pam Transport Inc
07.2018 - 11.2021
Call Center Operator
Superior Automotive Group
10.2016 - 07.2018
Sales Associate/Cashier
Walmart
05.2015 - 10.2016
ASSOCIATES OF ARTS -
SOUTHEASTERN COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
WEST CENTRAL HIGH SCHOOL