Sierra Robinson
Charlotte,NC
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Aeropostale
Charlotte, NC
02.2025 - Current
- Trained and mentored team members on best practices and efficient workflow techniques.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Retail Sales Associate
H&M
Charlotte, NC
06.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
Supervisor
Duck Donuts
Huntersville, NC
12.2020 - 02.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Cashier
Funtasticks
Pineville, NC
06.2018 - 11.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced receipts at end of shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
Education
Associate Of Applied Science - Business Administration And Management
Central Piedmont Community College
Charlotte, NC05.2024
Skills
- Training and mentoring
- Customer service
- Analytical thinking
- Staff management
Certification
Office Pro
Timeline
Supervisor
Aeropostale
02.2025 - Current
Retail Sales Associate
H&M
06.2023 - Current
Supervisor
Duck Donuts
12.2020 - 02.2023
Cashier
Funtasticks
06.2018 - 11.2020
Associate Of Applied Science - Business Administration And Management
Central Piedmont Community College