Sierra Scalf
Shreveport,LA
Summary
Motivated English major with a passion for literature and information management, currently leveraging customer service and communication skills as a barista. Aspiring to transition into a librarian role to contribute expertise in organizing and facilitating access to knowledge. Dedicated to fostering a conducive learning environment and promoting literacy within communities.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
10.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cashier
Sally Beauty Supply
01.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Barista
Starbucks
01.2023 - 07.2023
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor of Arts - English Composition
Louisiana State University At Shreveport
Shreveport, LA05.2026
High School Diploma -
Sierra High School
Colorado Springs, CO05.2022
Associate of Arts - English Literature
Pikes Peak Community College
Colorado Springs, CO05.2022
Skills
- Cash Handling
- Soft selling
- Motivational Techniques
- Clear Communication
- Creative Writing
- Computer Assistance
- Microsoft Office and Google One
Timeline
Barista
Starbucks
10.2023 - Current
Cashier
Sally Beauty Supply
01.2023 - 10.2023
Barista
Starbucks
01.2023 - 07.2023
Bachelor of Arts - English Composition
Louisiana State University At Shreveport
High School Diploma -
Sierra High School
Associate of Arts - English Literature
Pikes Peak Community College
Similar Profiles
Abdulwahab ChaudhryAbdulwahab Chaudhry
Barista at StarbucksBarista at Starbucks
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Harvey StroughterHarvey Stroughter
Team Lead at ABC Auto PartsTeam Lead at ABC Auto Parts