Sierra Seidler
Summary
Dynamic and results-oriented professional with a proven track record at Walmart Health, adept in HIPAA Compliance and delivering exceptional customer service. Excelled in securing patient information, mastering medical terminology as well as Dental, and enhancing patient experience. Demonstrated ability to multitask and maintain composure under pressure, significantly improving patient satisfaction and confidentiality standards.
Overview
6
6
years of professional experience
Work History
Patient Access Representative
Walmart Health
08.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Caregiver
The Oaks Nursing Home
04.2020 - 08.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Cashier
IGA
08.2018 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Sonoraville High School
Calhoun, GA05.2019
Skills
- Customer Service
- Insurance Verification
- HIPAA Compliance
- Patient Registration
- Patient check-in
- Medical Terminology
- Insurance Billing
- Dental Terminology
- Phone and Email Etiquette
- Appointment Scheduling
- Excellent multitasking capability
Timeline
Patient Access Representative
Walmart Health
08.2021 - Current
Caregiver
The Oaks Nursing Home
04.2020 - 08.2021
Cashier
IGA
08.2018 - 04.2020
High School Diploma -
Sonoraville High School
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