Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Shields

Winner,SD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Communication Officer

Winner Police Department
Winner, SD
07.2019 - Current
  • Identified issues, analyzed information and provided solutions to problems.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Reduced risks and emergency response issues by observing public safety field units.

Phlebotomy Technician

Vitalant
MITCHELL, SD
01.2019 - 07.2019
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Logged patient information and recorded results into system.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.

Radio Announcer

KWYR
WINNER, SD
08.2018 - 01.2019
  • Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings and other items of interest.
  • Answered booth call line and took song suggestions or comments from listeners.
  • Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
  • Announced ads, song switches and breaking news segments for radio broadcasts.
  • Played music tracks from playlists provided by station management.
  • Interviewed show guests and moderated discussions.

CASHIER

Runnings Farm And Fleet
WINNER, SD
08.2017 - 08.2018
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Completed inventory counts and ordered merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

CASHIER

DAKOTA FOOD AND FUEL
PLATTE, SD
09.2013 - 08.2017
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.

Education

Associate of Applied Science - Animal Science

Mitchell Technical Institute
Mitchell, SD

Skills

  • Information gathering and analysis
  • Attention to Detail
  • Excellent Communication
  • Training and Development
  • Decision Making
  • Written Communication
  • Critical Thinking
  • Flexible and Adaptable

Timeline

Communication Officer

Winner Police Department
07.2019 - Current

Phlebotomy Technician

Vitalant
01.2019 - 07.2019

Radio Announcer

KWYR
08.2018 - 01.2019

CASHIER

Runnings Farm And Fleet
08.2017 - 08.2018

CASHIER

DAKOTA FOOD AND FUEL
09.2013 - 08.2017

Associate of Applied Science - Animal Science

Mitchell Technical Institute
Sierra Shields