Sierra Smith
Norcross,GA
Summary
Dedicated and dependable professional with experience in administrative support and healthcare services. Demonstrated ability to provide exceptional customer service, maintain accurate documentation, coordinate daily operations, and support patients and healthcare teams in fast-paced environments. Strong communication, patient interaction, and multitasking skills with a commitment to patient satisfaction, efficiency, and quality care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SR. Administrative Support Specialist
AUOR Properties
Snellville, Georgia
06.2019 - 05.2026
- Coordinated complex scheduling and appointments, optimizing resource allocation and meeting efficiency.
- Developed comprehensive filing systems to enhance document retrieval speed.
- Collaborated with team members to improve information flow and project collaboration.
- Managed high-volume communication in fast-paced client-facing environments.
- Addressed concerns and resolved issues, ensuring positive client experiences.
- Handled sensitive information with confidentiality and professionalism.
- Demonstrated effective communication, patience, and empathy in all interactions.
Party Host
Main Event
07.2018 - 06.2019
- Anticipated guest needs and responded quickly in fast-paced environment
- Delivered personalized service to guests, enhancing comfort and satisfaction during events
- Ensured a memorable experience through monitoring that planned schedule is going according
- Demonstrated strong multitasking, communication, and teamwork skills
- Trained new team members on procedures and customer service standards
- Maintained cleanliness and safety of assigned areas
Education
High School Diploma -
Archer High School
Lawrenceville, GA05-2019
Business Administration
University of West Georgia
Carrollton, GASkills
- Data management
- HIPAA compliance
- Compliance management
- Administrative procedures
- Financial documentation
- Report analysis
- Data entry and electronic records
- Scheduling coordination
- Time management and multitasking
- Team collaboration
- Conflict resolution
- Customer service excellence
- Detail orientation
- Communication and interpersonal skills
- Scheduling coordination
Certification
- CPR/AED Certified
- EKG Certification
- BLS Certification
Additional Information
- Available for full-time, including night shift and weekends
- Eager to learn and grow within a hospital setting
- Strong interest in long-term career development in healthcare
Timeline
SR. Administrative Support Specialist
AUOR Properties
06.2019 - 05.2026
Party Host
Main Event
07.2018 - 06.2019
High School Diploma -
Archer High School
Business Administration
University of West Georgia