Sierra Snow
Kaneohe,HI
Summary
Detail-oriented, reliable, and dedicated professional with over 10 years of experience in customer service settings, specializing in food & beverage and automotive. Committed to delivering high-quality results in challenging environments. Looking to dedicate my time to a new career within a trusted company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Cheeseburger in paradise
07.2024 - Current
- Provided attentive and friendly customer service by taking accurate orders, answering menu questions, and offering recommendations
- Processed customer payments ensuring accurate transactions
- Resolved customer complaints or issues in a professional manner
Parts Manager
Gerber Collision & Glass
01.2023 - 09.2023
- Maintained relationships with suppliers and vendors to negotiate terms and ensure timely delivery of parts
- Researched and sourced automotive parts, balancing cost-effectiveness with quality requirements
- Monitored and controlled parts department budget, including purchasing, pending returns/cores, and sales
CSR/Office manager
Coggin Collision Center
10.2017 - 11.2021
- Managed day-to-day office operations, including scheduling appointments, answering calls, and responding to customer inquiries
- Coordinated with insurance companies, vendors, and parts suppliers to ensure timely repairs and accurate invoicing
- Managed accounts receivable, and maintained detailed financial records
- Handled complaints and resolved customer issues promptly, and professionally
Education
High school diploma -
Moanalua High School
Honolulu, HISkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
Certification
Life Insurance License, 09/01/22, Present
References
- Miranda Walker, 407-300-6107, Former manager at Gerber Collision & Glass
- Jay Morelock, 904-576-7844, Former manager at Coggin Collision Center
- Jerry Custodio, 808-782-6031, Current manager at CIP Waikiki
Timeline
Server
Cheeseburger in paradise
07.2024 - Current
Parts Manager
Gerber Collision & Glass
01.2023 - 09.2023
CSR/Office manager
Coggin Collision Center
10.2017 - 11.2021
High school diploma -
Moanalua High School