Sierra Watson-Acker
Travel CNA, Department Manager, Store Manager, Sales Associate, Behavioral Health Tech
Ferriday,LA
Summary
Competent [Job Title] knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated. Diligent program support professional well-versed in evaluating behavioral and physical needs of [Type] clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Ferriday Behavioral Healthcare Service
Ferriday, LA
06.2022 - Current
- Facilitated on-site activities, support groups, and outings for clients.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Prepared and submitted daily [Type] reports to management.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Sales Associate
Walmart
Ferriday, LA
06.2020 - 09.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Attended monthly sales meetings and quarterly sales trainings.
- Stayed current on company offerings and industry trends.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Caregiver
Immaculate Heart Of Mary
Ferriday, LA
09.2019 - 07.2020
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Private Caregiver
PHS PERSONAL HEALTHCARE SERVICE
Ferriday, LA
12.2018 - 08.2019
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Developed rapport to create safe and trusting environment for care.
- Maintained clean, safe, and well-organized patient environment.
Store Manager
One Stop
Clayton , LA
01.2016 - 08.2018
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Interacted well with customers to build connections and nurture relationships.
Sales Associate
Walmart
Ferriday, LA
04.2012 - 06.2015
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Walmart
Sulphur, LA
04.2009 - 10.2012
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Vidalia High School
Vidalia, LA 05.2007 - 07.2007
Skills
Documentation skills
undefinedCertification
CPI, CPR
Timeline
Behavioral Health Technician
Ferriday Behavioral Healthcare Service
06.2022 - Current
CPI, CPR
06-2022
Sales Associate
Walmart
06.2020 - 09.2022
Caregiver
Immaculate Heart Of Mary
09.2019 - 07.2020
Private Caregiver
PHS PERSONAL HEALTHCARE SERVICE
12.2018 - 08.2019
Store Manager
One Stop
01.2016 - 08.2018
Sales Associate
Walmart
04.2012 - 06.2015
Sales Associate
Walmart
04.2009 - 10.2012
High School Diploma -
Vidalia High School
05.2007 - 07.2007
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