Microsof
Sierra Wells
Image And Wellness Consultant
Atlanta,GA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 6 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Owner/Operator
Le'Naturall Way LLC
Atlanta , GA
06.2022 - Current
- Managed day-to-day business operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Bartender
Scales 925
Atlanta, GA
05.2013 - 10.2015
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Followed strict recipes and drink measurements to minimize product used.
- Trained 5 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights and weekends.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
Education
Bachelor of Arts - Fashion Merchandising
The Art Institute of Atlanta
Atlanta, GA 02.2011 - 05.2013
No Degree - Cosmetology
Empire Beauty School - Kennesaw
Kennesaw, GASkills
Strategic planning
Project Management
Consulting
Business launch
Human Resource Management
Client Service
Relationship building
Verbal and written communication
Coaching and mentoring
Software
Adobe
POS Software
Timeline
Owner/Operator
Le'Naturall Way LLC
06.2022 - Current
Bartender
Scales 925
05.2013 - 10.2015
Bachelor of Arts - Fashion Merchandising
The Art Institute of Atlanta
02.2011 - 05.2013
No Degree - Cosmetology
Empire Beauty School - Kennesaw