Sierra Williams
Cleveland,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
19° North Seafood Restaurant
Dahlonega, Georgia
03.2022 - 11.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Coached, mentored and trained team members in order to improve their job performance.
- Manager/Assistant Manger for 8 months
Server/Floor
Cottage House Restaurant
Cleveland, Georgia
06.2017 - 11.2021
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
White County High School
Cleveland, Georgia05-2022
Cosmetology
Lanier Technical College
DawsonvilleSkills
- Team member support
- Food inspection
- Hostess support
- Table resetting
- Daily specials memorization
- Dining area maintenance
- Supply restocking
- Shift management
- Table bussing
- Beverage preparation
- Allergy awareness
- Take-out service
- Point of sale (POS) system operations
- Wine pairing
- Inventory management
- High volume dining
- Strong work ethic
- Calm demeanor
- Positive and professional
- Bar restocking
- Bartender
- Beer and wine recommendations
Timeline
Server
19° North Seafood Restaurant
03.2022 - 11.2024
Server/Floor
Cottage House Restaurant
06.2017 - 11.2021
High School Diploma -
White County High School
Cosmetology
Lanier Technical College