SIERRA WITHERSPOON
Kansas City,MO
Summary
Dynamic and results-oriented professional with 7+ years of experience in sales, human resources, and finance. Expertise in debt management advising, recruitment strategy, and exceeding sales targets. Skilled in client consultation, lead generation, and delivering exceptional customer experiences. Seeking a marketing or sales role where I can leverage my diverse skill set to drive business growth and enhance brand visibility.
Overview
6
6
years of professional experience
Work History
BDC Internet Sales Representative
Gary Crossley Ford
03.2023 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Implemented targeted promotions to attract new clients while retaining existing ones, contributing to overall revenue growth.
- Maintained up-to-date knowledge of industry trends, ensuring our company remained competitive in the market.
- Generated new leads by utilizing various marketing channels, including social media and email campaigns.
- Implemented targeted digital marketing campaigns to generate leads and increase brand awareness.
- Collaborated with sales team to align marketing efforts with sales objectives.
IAPDA Certified Debt Specialist
Beyond Finance
04.2021 - 02.2023
- Improved customer satisfaction levels by providing personalized financial advice and debt management solutions.
- Consult with clients on debt relief and loan options to help pay off their consumer debt
- Receive and work fresh leads daily through transfers and inbound calls
- Excel in fast-paced environment with ability to multitask and follow up with multiple customers and work on multiple files each day
- Established credibility as trusted advisor by consistently delivering on promises, maintaining confidentiality, and demonstrating deep understanding of clients'' financial challenges.
- Utilized analytical skills to evaluate clients'' financial situations accurately, enabling tailor-made solutions for each individual case.
Hiring Specialist
Indeed.com
03.2020 - 03.2021
- Supported company growth by effectively filling high-priority positions within tight deadlines.
- Conducted thorough reference checks, ensuring candidates met company standards before extending offers.
- Collaborated with HR team to develop attractive compensation packages, resulting in more accepted job offers.
- Analyzed recruitment metrics to identify areas of improvement and implement data-driven solutions.
- Optimized job postings for better visibility, resulting in increased applicant numbers.
- Utilized CRM software to track candidate interactions and measure campaign effectiveness.
Retail Sales Consultant
Cable Dahmer Automotive Group
12.2017 - 02.2020
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Analyzed sales data to optimize strategies for reaching target demographics more effectively.
- Maximized sales revenue through personalized recommendations and upselling techniques.
- Conducted regular product demonstrations, increasing interest in featured items.
- Developed strong relationships with clients, leading to repeat business and increased referrals.
Education
Bachelor of Science - Psychology
Kansas State University
Manhattan05.2017
Skills
- CRM Software Experience
- Social Media Proficiency
- Effective Negotiation
- Upselling Strategies
- Marketing Strategy
- Brand Management
- Market Analysis
- Lead Generation
- Client Relationship Management
- Digital Marketing
- Social Media Management
- Campaign Optimization
- Data Analytics
Timeline
BDC Internet Sales Representative
Gary Crossley Ford
03.2023 - Current
IAPDA Certified Debt Specialist
Beyond Finance
04.2021 - 02.2023
Hiring Specialist
Indeed.com
03.2020 - 03.2021
Retail Sales Consultant
Cable Dahmer Automotive Group
12.2017 - 02.2020
Bachelor of Science - Psychology
Kansas State University
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