Sierrah Kolipaka

Objective
• Organized and dependable professional with strong clerical, record keeping, and customer service experience.
• Looking to support court operations by handling documentation, maintaining records, and assisting legal staff and the public.

Clerical & Administrative Duties
• Prepared invoices, daily reports, and maintained accurate paperwork and business records
• Managed price book updates and verified accuracy of product and financial records
• Opened and processed business mail and maintained filing systems
• Maintained organized records for inventory, vendor documentation, and financial transactions
• Reviewed documents for accuracy before submission and processing

Record Management & Compliance
• Maintained and updated inventory and financial tracking records
• Handled cash deposits, balanced registers, and maintained transaction logs
• Processed lottery orders, invoices, and documentation while following company policies
• Ensured all documentation and reports were properly completed and filed

Coordination & Communication
• Worked directly with vendors including Andrews, Big Red, Coca-Cola, Pepsi, and L&F to verify orders and maintain accurate records
• Communicated with staff, vendors, and customers to resolve concerns and maintain operations
• Assisted customers by answering questions and providing information in a professional manner

Leadership & Organization
• Supervised employees and ensured company policies and procedures were followed
• Prepared staff schedules and handled payroll support duties
• Resolved conflicts between employees and customers professionally
• Maintained organized workflow and ensured tasks were completed on time

Customer & Public Interaction
• Maintained strong customer relationships and handled concerns calmly and professionally
• Managed high-volume customer service situations including drive-through operations
• Ensured clean, safe, and professional work environment