Silas McClure
Norwood,Ohio
Summary
Reliable and motivated individual successful at promoting customer loyalty, satisfaction and purchases with honesty and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Sales Associate
The Home Depot Inc
01.2023 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Managed over 50 customer interactions daily.
Store Lead
Dicks Sporting Goods
11.2020 - 11.2021
- Achieved personal and store sales goals by applying sound customer service and sales protocol.
- Interacted with customers to provide information on different features regarding apparel and sports equipment.
- Greeted customers pleasantly when each entered store and offered assistance for any buying needs.
- Maintained store displays and followed store housekeeping standards and procedures to provide a clean and professional look.
- Greeted and assisted upwards of 100 customers per day.
Education
HVAC Certification - HVAC Installation And Repair
Great Oaks Career Campuses
Cincinnati, OH06.2024
High School Diploma -
Norwood High School, Norwood, OH, US
Norwood, OH06.2017
Skills
- Exceeding Customer Expectations
- Dedicated Team Player
- Dispute Mediation
- Customer Service
- Verbal Communication
- Excellent People Skills
- Conflict Resolution
- Excellent Problem-Solving Skills
Certification
OSHA - 10
Timeline
Sales Associate
The Home Depot Inc
01.2023 - 06.2023
Store Lead
Dicks Sporting Goods
11.2020 - 11.2021
HVAC Certification - HVAC Installation And Repair
Great Oaks Career Campuses
High School Diploma -
Norwood High School, Norwood, OH, US
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