Silas Russell
Bremerton,WA
Summary
Dedicated and enthusiastic professional with a strong commitment to hard work and passion. Focus on safety and efficiency, delivering exceptional results through organizational skills and work ethic. Thrives in managing multiple priorities, demonstrating dependability and a positive attitude. Committed to the team's success, willing to take on additional responsibilities for the achievement of collective goals.
Overview
5
5
years of professional experience
Work History
Table Games Floor Supervisor
All Star Lanes & Casino
05.2024 - Current
- Maintained accurate records of player ratings to assist marketing efforts in targeting high-value guests for promotional offers.
- Collaborated with surveillance teams to identify potential threats or cheating incidents before they escalated into larger issues.
- Enhanced customer experiences by maintaining a professional and welcoming gaming environment.
- Ensured compliance with state gaming regulations through vigilant observation of table games and staff performance.
- Maximized profitability by effectively managing chip inventory, game pace, and staffing levels during peak times.
- Managed disputes diplomatically, ensuring fair resolutions while maintaining a positive atmosphere for all guests.
Table Games Dealer
All Star Lanes & Casino
04.2021 - 05.2024
- Learned and followed company procedures to maintain consistency and standards while also keeping a quick and controlled game pace to maximize efficiency.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Answered players questions and resolved disputes to provide excellent customer service.
Park Floor Associate
Defy Trampoline Park
02.2021 - 04.2021
- Learned and enforced company safety rules to prevent any injury inside the park
- Maintained a polite and respectful attitude towards customers and provided any assistance and information needed
- Improved safety compliance by conducting regular inspections and identifying potential hazards.
Warehouse Manager
Ace Hardware
04.2020 - 02.2021
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Fostered a culture of accountability for team members, resulting in improved collaboration and communication.
Education
Associate of Science - Engineering (Pre-Engineering)
Olympic College
Bremerton, WA06.2021
High School Diploma -
Klahowya Secondary School
Silverdale, WA06.2021
Skills
- Operational Efficiency and Safety
- Team Management
- Customer Care
- Critical Thinking
- Active Learning
Timeline
Table Games Floor Supervisor
All Star Lanes & Casino
05.2024 - Current
Table Games Dealer
All Star Lanes & Casino
04.2021 - 05.2024
Park Floor Associate
Defy Trampoline Park
02.2021 - 04.2021
Warehouse Manager
Ace Hardware
04.2020 - 02.2021
Associate of Science - Engineering (Pre-Engineering)
Olympic College
High School Diploma -
Klahowya Secondary School
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