Silas Shuckhart
St Louis,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Zumiez
10.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Kitchen Lead
Handlebar
02.2020 - 09.2021
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Increased employee productivity by providing ongoing training and performance feedback for kitchen staff members.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
- Assisted in hiring decisions for new kitchen staff members based on experience, skill set alignment, and cultural fit within the existing team dynamic.
Education
High School Diploma -
Vandelia Community High School
Vandalia, ILSkills
- Money Handling
- Customer Relations
- Product and service knowledge
- Task Delegation
- Retail Operations
- Employee Development
- Project management abilities
- Sales Reporting
Timeline
Assistant Manager
Zumiez
10.2021 - Current
Kitchen Lead
Handlebar
02.2020 - 09.2021
High School Diploma -
Vandelia Community High School
Similar Profiles
Aerich Bilac-LegerAerich Bilac-Leger
Volunteer at ZumiezVolunteer at Zumiez
Jessica AvilaJessica Avila
Warehouse Operator at ZumiezWarehouse Operator at Zumiez
Antrez RobertsAntrez Roberts
Event Marketing Coordinator at ZumiezEvent Marketing Coordinator at Zumiez
Victoria VasquezVictoria Vasquez
Store Manager at ZumiezStore Manager at Zumiez
John SchraderJohn Schrader
Senior Director at Cushman & WakefieldSenior Director at Cushman & Wakefield