Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Merve Silpagar

Succasunna,NJ

Summary

Driven and decisive HR manager offering 5+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.

Overview

16
16
years of professional experience

Work History

Food and Beverage Manager

Wawa
Parsippany, NJ
01.2023 - Current
  • Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Developed and implemented budgets, met or exceeded sales targets, hired, trained and supervised 10 team members and fulfilled dining needs and desires of patrons.
  • Delegated work to staff, setting priorities and goals.

HR Manager

Marcacci Meats
Vineland, NJ
06.2008 - Current
  • Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
  • Created and updated personnel files by entering information in HRIS.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.

Education

Bachelor of Science - Business Management

Wilmington University
New Castle, DE
05.2016

Skills

  • Organizational skills
  • Critical thinking
  • Active listening
  • Team building
  • Microsoft Office
  • People skills
  • Good work ethic
  • Decision-making
  • Team management
  • Conflict resolution
  • Staffing and recruitment
  • Payroll
  • Staff compensation
  • Employee engagement
  • Training development
  • Employee handbook development
  • Human resources operations

Languages

Turkish
Native/ Bilingual
Spanish
Elementary

Timeline

Food and Beverage Manager

Wawa
01.2023 - Current

HR Manager

Marcacci Meats
06.2008 - Current

Bachelor of Science - Business Management

Wilmington University
Merve Silpagar