Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Silvia Castillo

Fort Worth

Summary

Dynamic professional with experience as a Substitute Teacher at ESS Every Day Counts, adept at fostering student engagement and building relationships. Proven analytical skills and proficiency in Smartboard technology enhance learning outcomes. Recognized for implementing effective classroom management strategies that promote a positive educational environment.

Overview

5
5
years of professional experience

Work History

Substitute Teacher

ESS Every Day Counts
Everman, TX
04.2025 - 03.2026
  • Managed classroom behavior, fostering a positive and respectful learning environment for students.
  • Maintained accurate attendance records and communicated effectively with school administration regarding student needs.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Cashier

Cava Grill
Fort Worth, TX
03.2024 - 04.2025
  • Processed customer transactions swiftly and accurately using point-of-sale systems.
  • Maintained organized and clean checkout area to enhance customer experience.
  • Assisted customers with product inquiries and resolved issues effectively.
  • Trained new cashiers on operational procedures and customer service standards.
  • Welcomed customers and helped determine their needs.

Assistant Manager

Taqueria La Dona
Fort Worth, TX
05.2021 - 02.2025
  • Oversaw daily operations, ensuring efficient workflow and exceptional customer service.
  • Trained and mentored staff on operational procedures and best practices.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed training materials that enhanced employee onboarding processes and retention rates.

Education

Associate of Science - Business

Tarrant County College
Fort Worth, TX
12.2022

Skills

  • Adaptable
  • Relationship building and management
  • Student engagement
  • Analytical skills
  • Mathematical concepts
  • Excellent communication
  • Verbal and written communication
  • Proficient in [software]
  • Smartboard technology

Timeline

Substitute Teacher

ESS Every Day Counts
04.2025 - 03.2026

Cashier

Cava Grill
03.2024 - 04.2025

Assistant Manager

Taqueria La Dona
05.2021 - 02.2025

Associate of Science - Business

Tarrant County College
Silvia Castillo