Silvia Manosalva
Las Vegas,Nevada
Summary
Dedicated Medical Assistant with strong expertise in HIPAA compliance, patient scheduling, and clinical documentation. Committed to enhancing patient experiences through efficient communication and collaboration with healthcare professionals.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Antuna Medical PLLC
Las Vegas, NV
02.2024 - Current
- Assisted in patient intake and assessment, ensuring accurate information collection.
- Managed appointment scheduling and follow-up communications to enhance patient experience.
- Conducted routine clinical procedures, including vital signs monitoring and EKG administration.
- Collaborated with healthcare providers to streamline workflow and improve patient care processes.
- Implemented inventory control measures for medical supplies, reducing waste and optimizing resource allocation.
- Managed electronic health records, ensuring compliance with privacy regulations and accuracy of information.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Coding and Billing Specialist/Externship
Paradigm Medical Management
Las Vegas, NV
09.2024 - 11.2024
- Processed medical claims accurately using advanced coding systems and software tools.
- Reviewed patient records to ensure compliance with healthcare regulations and billing standards.
- Collaborated with healthcare professionals to resolve billing discrepancies and enhance service delivery.
- Implemented process improvements that reduced claim rejection rates and improved revenue cycle management.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
Medical Assistant/Phlebotomist
Salud Plus Medical Center
Las Vegas, NV
05.2023 - 02.2024
- Administered patient care procedures, ensuring compliance with healthcare protocols and standards.
- Assisted in managing patient records using electronic health record (EHR) systems for accuracy and efficiency.
- Prepared examination rooms, maintaining cleanliness and organization to support optimal patient experience.
- Coordinated communication between patients and healthcare providers, facilitating timely responses to inquiries.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Ensured proper labeling and documentation of specimens for laboratory testing to maintain chain of custody.
- Assisted in training new phlebotomists on techniques and best practices for sample collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Medical Assistant/Certified Phlebotomist
Monterey Medical Center/Cano Health
Las Vegas, NV
07.2021 - 11.2022
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Coordinated appointment scheduling to optimize clinic workflow.
- Educated patients on treatment plans and medication usage.
- Conducted routine laboratory tests and processed specimens accurately.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed venipuncture and capillary draws with precision and adherence to safety protocols.
- Trained new staff on phlebotomy techniques and best practices for patient care.
- Streamlined blood collection processes, improving turnaround times for lab results.
Front Desk Receptionist
Doyne Medical Clinic
Las Vegas, NV
01.2021 - 06.2021
- Managed multi-line phone system, ensuring efficient call routing and timely responses to patient inquiries.
- Facilitated patient check-in and check-out processes, enhancing overall clinic workflow and efficiency.
- Coordinated appointment scheduling using electronic health record systems, optimizing provider schedules and patient flow.
- Trained new front desk staff on clinic protocols, improving onboarding efficiency and team performance.
- Monitored inventory levels of office supplies, ensuring adequate stock to support daily operations without interruptions.
- Assisted in resolving patient complaints or concerns, fostering a positive clinic environment through effective problem-solving strategies.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Physician MD
Materno Infantil Juan Gil and Hospital Nuestra Senora Del Carmen
Machique De Perija, Zulia, Venezuela
01.2008 - 10.2012
- Conducted comprehensive patient assessments and developed individualized treatment plans.
- Collaborated with multidisciplinary teams to optimize patient care and outcomes.
- Implemented evidence-based practices to enhance clinical protocols and procedures.
- Mentored junior physicians and medical students in clinical skills and patient management.
- Led quality improvement initiatives to streamline operational workflows within the hospital setting.
- Implemented evidence-based practices into daily work routine, enhancing overall effectiveness of clinical decision-making and patient outcomes.
- Assessed, diagnosed, and treated emergency and chronic medical conditions.
- Provided culturally sensitive care for diverse patient populations, addressing unique healthcare concerns based on cultural background or beliefs.
- Promoted preventive healthcare practices among patients, reducing the overall burden of chronic diseases.
- Diagnosed complex cases by ordering appropriate tests and interpreting results accurately, ensuring timely intervention.
- Delivered emergency treatment on-site and responded appropriately in urgent or emergency situations.
- Served as a mentor to medical students and residents, fostering growth in clinical knowledge and skills.
- Documented interactions using correct format, codes and facility standards for optimal medical care.
- Managed high-stress situations effectively during emergency procedures, providing life-saving interventions when needed.
- Maintained compassionate bedside manner while communicating diagnoses and treatments with patients and their families.
Education
Certified Billing And Coding Specialist -
Northwest Career College
Las Vegas, NV11-2024
Certificate Medical Assistant Administrative -
Northwest Career College
Las Vegas, NV01-2021
M.D. -
Universidad Experimental Rafael Maria Baralt
Maracaibo, Venezuela11-2010
High School Diploma -
Instituto Diversificado Domingo Savio
Cucuta, Colombia11-1998
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Medical procedures
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- Medical records management
- First aid
- Medical office administration
- Fluent in [Spanish and English
- Payment collection
- Healthcare software proficiency
- Insurance authorizations
Certification
- CMAA - Certified Medical Administrative Assistant
- CBCS - Certified Billing and Coding Specialist
- General Physician
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Medical Coding and Billing Specialist/Externship
Paradigm Medical Management
09.2024 - 11.2024
Medical Assistant
Antuna Medical PLLC
02.2024 - Current
Medical Assistant/Phlebotomist
Salud Plus Medical Center
05.2023 - 02.2024
Medical Assistant/Certified Phlebotomist
Monterey Medical Center/Cano Health
07.2021 - 11.2022
Front Desk Receptionist
Doyne Medical Clinic
01.2021 - 06.2021
Physician MD
Materno Infantil Juan Gil and Hospital Nuestra Senora Del Carmen
01.2008 - 10.2012
Certified Billing And Coding Specialist -
Northwest Career College
Certificate Medical Assistant Administrative -
Northwest Career College
M.D. -
Universidad Experimental Rafael Maria Baralt
High School Diploma -
Instituto Diversificado Domingo Savio