Silvia Mendoza
San Antonio
Summary
Phlebotomist/Medical Lab Assistant supporting patient specimen collection, processing 81+ specimens per week, and waived testing in regulated clinical lab settings. Manages 10–20 reagent inventory items per week, labeling, documentation, and quality control to keep testing work accurate and audit-ready. Supports laboratory review by submitting results for verification and maintaining records under established procedures.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Phlebotomist/Medical Lab Assistant
Methodist Healthcare Ministries
San Antonio, TX
04.2019 - Current
- Maintained reagent and supply inventory to ensure laboratory operations remained uninterrupted.
- Perform all waived laboratory tests with accuracy and efficiency adhering to Good Laboratory Practice standards.
- Process all samples according to written Laboratory procedures.
- Submit reports for all results of tests performed to Laboratory Testing Personnel for subsequent review and verification prior to release for charting.
- Perform all calibrations, quality control and quality assessment procedures for waived methods tested according to manufacturer’s instructions and current laboratory policy. Document such actions.
- Submitted test result reports to Laboratory Testing Personnel for review and verification prior to charting.
- Performed calibrations, quality control, and quality assessment for waived methods according to manufacturer’s instructions and laboratory policy, documenting all actions.
- File all paperwork according to Laboratory procedures. Laboratory records are maintained for two years.
Medical Assistant/ Phlebotomist
Worldwide Clinical Trails
San Antonio, TX
03.2016 - 04.2019
- Collection and transport of laboratory specimens (e.g. blood and urine).
- Collection of Pharmacokinetic specimens.
- Quality checks all completed source documents to ensure accuracy, legibility and completion of all data points.
- Participated in internal and external clinical trial meetings to support effective collaboration and communication.
- Conducted quality checks on completed source documents, ensuring accuracy, legibility, and completeness of data points.
- Apply all IEP CRU Standard Operating Procedures (SOP) applicable to job duties.
- Familiarize and understand protocol requirements.
- Responsible for clarifying any clinical trial related issues to ensure proper execution of clinical trial.
- Participate in all internal and external clinical trial meetings, as appropriate.
- Attended all clinical trial meetings and trainings.
- Ensured compliance with applicable regulations, including OSHA and FDA standards.
- Completed additional related duties as assigned.
- Assisted healthcare professionals with patient examinations and procedures to enhance care delivery.
- Managed patient records and documentation using electronic health record systems for accuracy and compliance.
- Implemented infection control protocols to maintain a safe clinical environment for patients and staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Caregiver
Concorde
San Antonio, TX
07.2018 - 03.2019
- Bathing and grooming
- Managed laundry and assisted with dressing to promote client independence and comfort
- Facilitated food shopping and meal preparation to ensure nutritious meals for clients
- Transportation
- Companionship and emotional support
- Laundry and help with dressing
- Food shopping and prep
- Provided companionship and emotional support to enhance clients' well-being and reduce feelings of isolation
Education
Medical Billing and Coding Program -
Southern Careers Institute
San Antonio, Tx08-2024
Medical Assistant Program - undefined
Everest Institute
San Antonio, Tx07-2013
Skills
- Phlebotomy
- Specimen collection & handling
- Sample processing
- Quality control procedures
- Regulatory compliance
- Patient identification
- Venipuncture
- Capillary puncture
- Lab test result reporting
- Specimen accessioning
- Microsoft Word
- Microsoft Excel
- Outlook
- NextGen (EHR)
- Orchard Software
- Medical terminology
- EHR documentation
- HIPAA compliance
- Clinical trial documentation
- Medical billing codes
Certification
CNP - Certified Notary Public
Timeline
Phlebotomist/Medical Lab Assistant
Methodist Healthcare Ministries
04.2019 - Current
Caregiver
Concorde
07.2018 - 03.2019
Medical Assistant/ Phlebotomist
Worldwide Clinical Trails
03.2016 - 04.2019
Medical Assistant Program - undefined
Everest Institute
Medical Billing and Coding Program -
Southern Careers Institute