Silvia Ramos
Coolidge,AZ
Summary
Talented Support Worker focused on improving client lives through high-quality support. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Works effectively with team members to achieve the organizations goals and expectations.
Overview
8
8
years of professional experience
Work History
Support Coordinator
Department of Economic Security-DDD
08.2022 - Current
- Handles a case load of 40-60 members.
- Coordinates long term care services and supports for each member.
- Evaluates needs of member to determine services and supports.
- Conducts quarterly meetings in person with member and caregiver to update planning document.
- Reviews needs of member and updates their planning document as needed.
- Provides support to members and families with navigating long term care services, medical care, behavioral health, and community resources.
- Other duties as assigned by the supervisor.
Overnight Behavioral Health Technician
Ohana
08.2022 - 11.2023
- Provided overnight supervision to clients' in care to ensure their safety and well-being.
- Maintained cleanliness of home such as mopping, sweeping, dishes, etc.
- Oversaw clients' completion of daily living tasks.
- Completed daily progress reports and/or incident reports.
- Dispensed medication timely to client's taking medication.
- Attended trainings and meetings as assigned.
- Other duties as assigned by supervisor.
Program Manager
Family Support Resources
10.2019 - 08.2022
- Responsible for finishing agency paperwork by time lines.
- Supervised and supported 20-30 group home staff and ensured they were completing duties and responsibilities in timely manner.
- Ensured that deficiencies received prompt consideration and were corrected to maintain compliance.
- Maintained good communication and working relationship with outside agencies.
- Assisted with schedules for all assigned group homes.
- Participated in client services such as child and family team meetings.
- Complied with weekend on-call rotation.
- Other duties as assigned by program director.
Director of Children's Ministry
Compass Christian Church
04.2019 - 10.2019
- Recruited, trained, and coordinated 20-50 workers or volunteers for children's ministry events and worship services.
- Directed children's worship services on Sundays.
- Provided God centered curriculum to 20-150 children that included story time, craft, and play.
- Coordinated scheduling of 20-50 leaders for events and worship services.
- Attended trainings and meetings as assigned.
- Other duties as assigned by supervisor.
Parent Aide
Human Resource Training Inc.
06.2016 - 08.2019
- Provided home based intervention to kinship, adoptive, and foster, care families as whole system.
- Supported development of effective family centered behavioral management techniques using trauma informed perspective.
- Supervised visitations between children and their parent/guardians and/or families.
- Continually observed and documented visitations, completed all required case notes, and monthly reports.
- Provided advocacy as needed to children in foster care.
- Other duties as assigned by supervisor.
Education
Master of Arts - Christian Studies and Leadership
Grand Canyon University
Phoenix, AZ05.2017
Bachelor of Science - Family Studies and Human Services
Kansas State University
Manhattan, KS05.2012
Skills
- Bilingual
- Communication skills
- Leadership
- Computer literacy
Timeline
Support Coordinator
Department of Economic Security-DDD
08.2022 - Current
Overnight Behavioral Health Technician
Ohana
08.2022 - 11.2023
Program Manager
Family Support Resources
10.2019 - 08.2022
Director of Children's Ministry
Compass Christian Church
04.2019 - 10.2019
Parent Aide
Human Resource Training Inc.
06.2016 - 08.2019
Master of Arts - Christian Studies and Leadership
Grand Canyon University
Bachelor of Science - Family Studies and Human Services
Kansas State University
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