Silvia Sturdivant
Front Royal,VA
Summary
Accomplished Assistant Manager with 17+ years at Chick-fil-A, Chantilly, showcasing exceptional team leadership and customer service skills. Expert in staff supervision and problem-solving, significantly boosting kitchen efficiency. Known for a positive attitude and attention to detail, driving operational excellence and staff performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Manager
Chick-fil-A
Chantilly Va, VA
07.2006 - Current
Dynamic Assistant Manager with over 17 years at Chick-fil-A in Chantilly, Virginia, specializing in team leadership and customer service. Excelled in staff management, and maintaining high safety standards, significantly enhancing kitchen efficiency. Proven track record in problem-solving and staff supervision, ensuring operational excellence in environments.
Education
High School Diploma -
Concha Viuda De Escalon
El Salvador, San Salvador11-1998
Skills
- Customer service
- Problem solving
- Performance reviewing
- Staff supervision
- Goal setting
- Attention to detail
- Team leadership
- Money handling
- Decision-making
- Employee performance evaluations
- Schedule oversight
- Positive attitude
- Promoted teamwork among employees by encouraging collaboration, and offering support whenever possible
- Ensured compliance with local health department regulations regarding safe food preparation and storage practices
- Demonstrated excellent organizational skills in managing the daily operations of a busy kitchen environment
- Observed safe temperature storage of all food products to prevent spoilage
- Schedule staff hours and allocate resources to maximize team member performance
- Follow sanitation and food safety standards to prevent illnesses
- Counted money, and made bank deposits
Certification
ServSafe Certification
Timeline
Assistant Manager
Chick-fil-A
07.2006 - Current
High School Diploma -
Concha Viuda De Escalon
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Byron JohnsonByron Johnson
Computer Logistics at Ferguson Enterprises LLCComputer Logistics at Ferguson Enterprises LLC