Overview
Work History
Education
Skills
Accomplishments
Timeline
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Silvina Bravo

Overview

6
6
years of professional experience

Work History

Cashier

Party City
Salinas, CA
10.2021 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Assisted customers with the selection of balloons for their special occasions.
  • Maintained a clean work environment by disposing of used latex balloons properly.
  • Improved Customer satisfaction by 15%

Crew Member

McDonald's
Salinas, CA
03.2019 - 10.2021
  • Maintained safe food handling practices to prevent germ spread.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Restocked kitchen supplies including food products and utensils.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Education

Bachelor of Arts - Spanish

California State University, Monterey Bay
Seaside, CA
12-2025

Associate of Arts - Linguistics

Monterey Peninsula College
Monterey, CA
05-2023

High School Diploma -

North Salinas High School
Salinas, CA
05-2018

Skills

  • Product restocking
  • Cash handling
  • Customer service
  • Merchandise exchange
  • Online orders preparation
  • Multitasking and organization
  • Refunds and exchanges
  • Time management skills
  • Sales expertise

Accomplishments

  • Employee of the month

Timeline

Cashier

Party City
10.2021 - Current

Crew Member

McDonald's
03.2019 - 10.2021

Bachelor of Arts - Spanish

California State University, Monterey Bay

Associate of Arts - Linguistics

Monterey Peninsula College

High School Diploma -

North Salinas High School
Silvina Bravo