Simcha Cohen

• Configured/customized Salesforce for multiple non-profits, with 50+ custom reports/dashboards.
• Resolved technical issues, enforced data security, improved system performance.
• Onboarded/trained users on Salesforce, managed profiles/permissions for data security.
• Have done similar work for 8 other Nonprofit Organizations: Colel Chabad, and Chabad Centers of Atlanta, East Boca, Asheville, Naperville, Northridge, Tampa, and Natick.

Effectively delivered engaging and interactive virtual lessons to students using video conferencing software and other virtual classroom tools, assessed their knowledge and provided feedback through quizzes, polls, and group discussions, while managing student chat features to maintain a positive and productive learning environment.