Simeon Bullock
Columbia,MO
Summary
Skilled administrative team member with excellent customer relations, problem-solving and communication skills. Proficient in financial aid processes and bringing 12 years of related experience.
Overview
19
19
years of professional experience
Work History
Student Loan Specialist
Pantheon Student Solutions
Darien, IL
11.2012 - 05.2024
- Processed applications for student loans, ensured all required documentation was received and entered data into system accurately
- Interpreted policies, procedures, regulations, and laws related to student loan programs
- Maintained records of all transactions within the departmental database systems
- Conducted credit reviews to determine eligibility for student loans based on established criteria
- Analyzed financial statements to assess borrower's ability to repay loans according to terms agreed upon at origination.
Senior Account Representative
Baker, Miller, Markhoff, Krasny LLC
Chicago, IL
04.2005 - 10.2012
- Received and processed client payments and updated accounts
- Served as primary contact and support for maintaining account information and closing accounts
- Stayed professional and provided exceptional service on calls, even when interacting with difficult individuals
- Arranged for debt repayment and established repayment schedule based on customer finances
- Reviewed accounts to determine payment plan compliance
- Developed collection methods to achieve or exceed company financial goals.
Education
John Hersey High School
Skills
- Student Support
- Application Analysis
- Administrative abilities
- Clerical skills
- Student Counseling
Timeline
Student Loan Specialist
Pantheon Student Solutions
11.2012 - 05.2024
Senior Account Representative
Baker, Miller, Markhoff, Krasny LLC
04.2005 - 10.2012
John Hersey High School
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