Games
SIMEON CORTEZANO
Operations And Project Support Specialist
Brockton,MA
Summary
Detail-oriented and adaptable professional with 10+ years of experience in event coordination, donor/customer service, and logistical support. Skilled in managing high-volume communication, supporting public-facing programs, and coordinating cross-functional teams. Brings a track record of successful fundraising, data accuracy, and stakeholder engagement.
Overview
11
11
years of professional experience
Work History
Guest Relations Specialist
Anime Boston
05.2025 - Current
- Coordinated scheduling and communications for 10+ special guests, ensuring accurate updates across official channels.
- Supported logistics for public events and live sessions serving 25,000+ attendees.
- Liaised between departments to ensure smooth, real-time responses to logistical challenges.
Dealer Room Security
Anime Boston
04.2016 - 05.2025
- Ensured crowd safety, vendor support, and public service response in high-traffic areas during convention events.
- Resolved customer service concerns quickly and efficiently.
Mail Handler
United States Postal Service
02.2020 - Current
- Managed daily processing of 15,000+ mail parcels, ensuring 98%+ on-time dispatch accuracy.
- Organized physical workflow and collaborated with cross-shift teams to meet logistics targets.
Speech and Data Annotator
Amazon (via Collabera Inc.)
01.2019 - 10.2019
- Contracted work.
- Analyzed 500+ audio samples weekly, ensuring data quality and consistency in emotional tone tagging.
- Worked with development teams to enhance annotation tools and project workflows.
Event Coordinator & Sales Representative
New England Comics
11.2016 - 01.2019
- Organized and promoted weekly in-store events; increased attendance by 25% through targeted marketing.
- Designed promotional materials and built customer engagement strategies.
Fundraising Coordinator
Children’s Miracle Network Hospitals
11.2014 - Current
- Organized and promoted annual game-based fundraisers benefiting Boston Children’s Hospital.
- Helped raise over $10,000 since 2014; led 2018 to a record $4,500 in donations.
- Managed donor communications, outreach campaigns, and day-of logistics.
Education
Bachelor of Arts - Political Science
University of Massachusetts Dartmouth
North Dartmouth, MA 05.2001 -
Skills
Donor & Guest Relations
Tools And Platforms
- Microsoft Office
- Google Workspace
- Discord
- Social Media
- WordPress
- Audacity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Puzzles
Photography
Travel
K-Pop
Languages
English
Native or Bilingual
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursWork from home optionHealthcare benefits401k matchPaid sick leaveTimeline
Guest Relations Specialist
Anime Boston
05.2025 - Current
Mail Handler
United States Postal Service
02.2020 - Current
Speech and Data Annotator
Amazon (via Collabera Inc.)
01.2019 - 10.2019
Event Coordinator & Sales Representative
New England Comics
11.2016 - 01.2019
Dealer Room Security
Anime Boston
04.2016 - 05.2025
Fundraising Coordinator
Children’s Miracle Network Hospitals
11.2014 - Current
Bachelor of Arts - Political Science
University of Massachusetts Dartmouth
05.2001 -
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