Simeon Parkin
Brooklyn
Summary
Dynamic professional with a proven track record in customer service and critical thinking, notably at Westchester County Airport. Excelled in resolving customer inquiries, enhancing retail experiences at Burlington Coat Factory, and streamlining warehouse operations at Life Foam. Skilled in data entry and active listening, significantly improving client satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Westchester County Airport
12.2023 - 12.2024
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Retail
Burlington Coat Factory Warehouse
07.2024 - 10.2024
- Monitored inventory levels at retail locations, minimizing stockouts and optimizing product availability for purchase.
- Enhanced customer experience by ensuring a clean, organized, and visually appealing retail environment.
- Identified opportunities for operational improvements that reduced overall risk exposure within the retail environment.
- Executed visually appealing merchandising layouts according to company guidelines, capturing consumer attention in crowded retail environments.
Home Care Provider
Westminster Home Service
02.2023 - 10.2023
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Warehouse Worker
Life Foam
12.2022 - 02.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Knockkalva Technical
Florida06-2010
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Retail
Burlington Coat Factory Warehouse
07.2024 - 10.2024
Customer Service Representative
Westchester County Airport
12.2023 - 12.2024
Home Care Provider
Westminster Home Service
02.2023 - 10.2023
Warehouse Worker
Life Foam
12.2022 - 02.2023
High School Diploma -
Knockkalva Technical
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