Simon Kamukedi
Buffalo,NY
Summary
Dynamic professional with experience at Bold Vision Career of Buffalo LLC, skilled in compassionate caregiving and effective communication. Enhanced client independence and satisfaction through patient care and emotional support. Proven ability to manage client relationships and document care accurately, ensuring compliance and safety. Recognized for cultural sensitivity and collaboration in diverse environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Care Aide
Bold Vision Career of Buffalo LLC/ Elite Home Care
Buffalo, NY
09.2024 - 01.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Maintained cleanliness in client environments to promote health and well-being.
- Supported clients with mobility tasks, enhancing independence and dignity.
- Monitored clients' health status, reporting changes to appropriate personnel.
- Communicated effectively with clients and families to address needs and concerns.
- Documented care provided in compliance with established protocols and procedures.
Loan Officer
Ripple Saving and Credit Cooperative
Uganda/ Nakivale Branch/ Foreign Country
05.2023 - 03.2024
- Assisted clients with loan applications, ensuring accurate completion and submission of required documentation.
- Evaluated credit reports and financial histories to determine eligibility for various loan products.
- Communicated loan terms and conditions clearly to clients, fostering understanding and confidence in decisions.
- Collaborated with underwriting teams to address any issues arising during the approval process.
- Managed client relationships, providing ongoing support throughout the loan lifecycle to enhance satisfaction.
- Participated in training sessions to enhance product knowledge and improve customer service skills.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Community Interpreter
Refugee Law Project
Nakivale Refugees Settlement/Uganda
05.2021 - 01.2023
- Facilitated communication between clients and service providers in diverse settings.
- Interpreted verbal and written materials accurately in real-time scenarios.
- Assisted clients in navigating healthcare, legal, and social services environments.
- Demonstrated cultural sensitivity while conveying messages across language barriers.
- Conducted pre-interpretation research to enhance contextual understanding of assignments.
- Collaborated with multidisciplinary teams to ensure effective service delivery.
- Maintained confidentiality and professionalism during all interpretation sessions.
Education
Student No Degree - General Studies
Erie Community College
Buffalo, NYBachelor Degree In Public Law - General Criminal Law And Criminology
Kongo University Foreign Country
Mbanza-Ngungu/Democratic Republic Of Congo11.2016
Skills
- Compassionate caregiving
- Housekeeping tasks
- Patient care
- Vital signs monitoring
- Emotional support
- Transportation assistance
- Client documentation
- Meal preparation
- Appointment management
- Progress documentation
- Physical mobility assistance
- Toileting assistance
- First aid and safety
- Client transportation
Accomplishments
- Documented and resolved meal complaints which led to client satisfaction..
- Achieved 120 accounts through effectively helping with filling client loans application.
- Collaborated with team of 11 classmates in the development of reseach project..
- Achieved 80 clients by completing disbursement of the loans with accuracy and efficiency.
- Resolved product issue through consumer testing.
Certification
- PCA - Personal Care Aide
- Certified Job Title, Company Name - Timeframe
- Area of certification Training - Timeframe
Languages
French
Full Professional
English
Professional Working
Swahili
Full Professional
Lingala
Native or Bilingual
Timeline
Personal Care Aide
Bold Vision Career of Buffalo LLC/ Elite Home Care
09.2024 - 01.2025
Loan Officer
Ripple Saving and Credit Cooperative
05.2023 - 03.2024
Community Interpreter
Refugee Law Project
05.2021 - 01.2023
Student No Degree - General Studies
Erie Community College
Bachelor Degree In Public Law - General Criminal Law And Criminology
Kongo University Foreign Country