Summary
Overview
Work History
Education
Skills
Timeline
Generic

SIMON LEE

Summary

Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills.

Overview

9
9
years of professional experience

Work History

Clerical Associate

NYC Department Of Environmental Protection
10.2022 - Current
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Edited and proofread documents for accuracy and completeness.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Collaborated with various departments to complete assigned tasks.
  • Input data into spreadsheets and databases.

Test Technician

Curtiss-Wright Sensors & Controls
04.2018 - 05.2020
  • Performed certification testing on sensors, valves and integral mechanical components for commercial and military aircraft utilizing computerized programs
  • Detected problems and initiated corrective actions to control identified non-conforming materials and products
  • Interpreted and followed electrical schematics and technical documents for each work order
  • Analyzed test results on defective units to determine root cause of failure and compare results with specifications
  • Engaged in continuous improvement activities to enhance testing efficiency
  • Performed preventative maintenance of equipment and systems.

Quality Control Inspector

Quadlogic Controls Corporation
04.2017 - 12.2017
  • Assisted in the development and implementation of program quality plans, programs and procedures utilizing statistical quality control metrics, lean manufacturing concepts, and six-sigma tools and analyses
  • Ensured performance and quality products conform to established company and regulatory standards
  • Reviewed, analyzed and reported on quality discrepancies related to assembly, process, mechanical and electrical systems
  • Investigated problems and developed disposition and corrective actions for recurring discrepancies.

Electronics Technician (Contract)

Jarvik Heart, Inc.
07.2016 - 09.2016
  • Fabricated various types of wire harnesses, panels and cables for artificial heart device with high precision
  • Performed tests on voltage and pressure, mechanical adjustments and product inspection prior to shipment
  • Updated production log to keep track of accurate part-process status and contribute to better inventory control
  • Complied with Good Manufacturing Practices, regulations, standards and instructions at all times.

LCD Panel Repair Technician

Lotus International Company
10.2015 - 04.2016
  • Performed comprehensive testing and inspections to diagnose each assigned unit's malfunctioning components
  • Conducted cost benefit analysis to determine if the subject unit would be optimal for repair or degradation
  • Refurbished, troubleshot and upgraded utilizing the complete LCD Repair Services to achieve resale conditions
  • Recovered residual value through the Harvesting Process and ensured all materials on degraded units are properly recycled and inventoried
  • Maintained electrical systems and equipment to warrant efficient operation and service
  • Provided hands-on training to new test technicians on company standards and performance guidelines.

LCD Panel Test Technician

Lotus International Company
07.2015 - 09.2015
  • Performed preliminary tests and recorded the model and serial numbers to ensure accountability
  • Delivered LCD panels and stereo systems to work stations meticulously.

Education

Bachelor of Science in Electrical Engineering -

Wayne State University, College of Engineering
Detroit, MI
12.2013

Associate in Applied Science in Electrical Technology -

Henry Ford Community College
Dearborn, MI
12.2011

Skills

  • Logix5000
  • Cyclone MAX
  • AutoCAD
  • Wiring Schematics
  • Electrical Troubleshooting
  • Electrical Soldering
  • Electrical Motors
  • Drafting Design
  • AC and DC Circuit
  • Hydraulics
  • Printing Circuit Board Design
  • Microsoft Office-Word, Excel, PowerPoint and Outlook
  • Computer Networking
  • Computer Hardware and Software Setup
  • Computer Maintenance

Timeline

Clerical Associate

NYC Department Of Environmental Protection
10.2022 - Current

Test Technician

Curtiss-Wright Sensors & Controls
04.2018 - 05.2020

Quality Control Inspector

Quadlogic Controls Corporation
04.2017 - 12.2017

Electronics Technician (Contract)

Jarvik Heart, Inc.
07.2016 - 09.2016

LCD Panel Repair Technician

Lotus International Company
10.2015 - 04.2016

LCD Panel Test Technician

Lotus International Company
07.2015 - 09.2015

Bachelor of Science in Electrical Engineering -

Wayne State University, College of Engineering

Associate in Applied Science in Electrical Technology -

Henry Ford Community College
SIMON LEE