SIMON LEE
Summary
Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills.
Overview
9
9
years of professional experience
Work History
Clerical Associate
NYC Department Of Environmental Protection
10.2022 - Current
- Reviewed files, records and other documents to obtain information to respond to requests.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Edited and proofread documents for accuracy and completeness.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Collaborated with various departments to complete assigned tasks.
- Input data into spreadsheets and databases.
Test Technician
Curtiss-Wright Sensors & Controls
04.2018 - 05.2020
- Performed certification testing on sensors, valves and integral mechanical components for commercial and military aircraft utilizing computerized programs
- Detected problems and initiated corrective actions to control identified non-conforming materials and products
- Interpreted and followed electrical schematics and technical documents for each work order
- Analyzed test results on defective units to determine root cause of failure and compare results with specifications
- Engaged in continuous improvement activities to enhance testing efficiency
- Performed preventative maintenance of equipment and systems.
Quality Control Inspector
Quadlogic Controls Corporation
04.2017 - 12.2017
- Assisted in the development and implementation of program quality plans, programs and procedures utilizing statistical quality control metrics, lean manufacturing concepts, and six-sigma tools and analyses
- Ensured performance and quality products conform to established company and regulatory standards
- Reviewed, analyzed and reported on quality discrepancies related to assembly, process, mechanical and electrical systems
- Investigated problems and developed disposition and corrective actions for recurring discrepancies.
Electronics Technician (Contract)
Jarvik Heart, Inc.
07.2016 - 09.2016
- Fabricated various types of wire harnesses, panels and cables for artificial heart device with high precision
- Performed tests on voltage and pressure, mechanical adjustments and product inspection prior to shipment
- Updated production log to keep track of accurate part-process status and contribute to better inventory control
- Complied with Good Manufacturing Practices, regulations, standards and instructions at all times.
LCD Panel Repair Technician
Lotus International Company
10.2015 - 04.2016
- Performed comprehensive testing and inspections to diagnose each assigned unit's malfunctioning components
- Conducted cost benefit analysis to determine if the subject unit would be optimal for repair or degradation
- Refurbished, troubleshot and upgraded utilizing the complete LCD Repair Services to achieve resale conditions
- Recovered residual value through the Harvesting Process and ensured all materials on degraded units are properly recycled and inventoried
- Maintained electrical systems and equipment to warrant efficient operation and service
- Provided hands-on training to new test technicians on company standards and performance guidelines.
LCD Panel Test Technician
Lotus International Company
07.2015 - 09.2015
- Performed preliminary tests and recorded the model and serial numbers to ensure accountability
- Delivered LCD panels and stereo systems to work stations meticulously.
Education
Bachelor of Science in Electrical Engineering -
Wayne State University, College of Engineering
Detroit, MI12.2013
Associate in Applied Science in Electrical Technology -
Henry Ford Community College
Dearborn, MI12.2011
Skills
- Logix5000
- Cyclone MAX
- AutoCAD
- Wiring Schematics
- Electrical Troubleshooting
- Electrical Soldering
- Electrical Motors
- Drafting Design
- AC and DC Circuit
- Hydraulics
- Printing Circuit Board Design
- Microsoft Office-Word, Excel, PowerPoint and Outlook
- Computer Networking
- Computer Hardware and Software Setup
- Computer Maintenance
Timeline
Clerical Associate
NYC Department Of Environmental Protection
10.2022 - Current
Test Technician
Curtiss-Wright Sensors & Controls
04.2018 - 05.2020
Quality Control Inspector
Quadlogic Controls Corporation
04.2017 - 12.2017
Electronics Technician (Contract)
Jarvik Heart, Inc.
07.2016 - 09.2016
LCD Panel Repair Technician
Lotus International Company
10.2015 - 04.2016
LCD Panel Test Technician
Lotus International Company
07.2015 - 09.2015
Bachelor of Science in Electrical Engineering -
Wayne State University, College of Engineering
Associate in Applied Science in Electrical Technology -
Henry Ford Community College
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