Joshua Erickson
South Sound Honda Suzuki Polaris
Olympia,WA
Summary
Knowledgeable in sales, receiving, and sales reports making me a competitive candidate in not only building customer relationships but also as a strong team member. Furthermore, my abilities make me proficient in customer retention, streamlining processes and, reducing costs.
7
years of professional experience
Work History
Parts Salesman
7 Years 3 Months- Greet customers via telephone and in-person to answer questions, resolve concerns and complete sales
- Manage inventory and order parts for customers, repair shops and government departments for use in motorsport and utility equipment
- Adhere to company guidelines for performance and compliance
- Perform research to identify new market parts and capitalize on emerging trends
- Verify shipments against receipts and provided advice to customers about right type of parts needed for specific projects
- Meet customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
- Handle all customer service issues quickly to maintain high satisfaction levels
CNA
3 Months- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing common areas and medical equipment
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
Agricultural Laborer
1 Year- Determined pest and weed issues and applied pesticides, herbicide's and fertilizers
- Removed rocks and other obstacles and prepared soil for planting
- Assisted farmers with feeding and watering livestock, including cows, sheep, goats and pigs
- Administered feed supplements to cows and other livestock as directed
- Repaired and maintained farm vehicles, including tillers, tractors and trucks to ensure proper working order
- Adjusted machinery and notified supervisors of malfunctions
Education
Certified Nursing Assistant - Nursing
High School Diploma
Bachelor of Science - Business Administration
Associate of Arts - Engineering (Pre-Engineering)
Skills
Light Speed report generation
Proficient in Light Speed
Supply orders
Improving customer satisfaction
Team collaboration
Vehicle operations knowledge
Parts ordering and management
Customer relationship development
Sale expertise
Interpersonal communication skills
Logical problem solving
ATV and UTV accessory installation
Accomplishments
- Exceeded October sales quota by 192%
- Consistently meet or beat monthly sales goals
- Vice President's list for academic excellence, SPSCC (Winter 2017)
- President's list for academic excellence, SPSCC (Spring 2017)
- President's list for academic excellence, SPSCC (Fall 2017)
- Vice President's list for academic excellence, SPSCC (Winter 2018)
- Vice President's list for academic excellence, SPSCC (Spring 2018)
- Phi Theta Kappa Honor Society member (2017-Present)
Timeline
Parts Salesman
South Sound Honda Suzuki Polaris
07.2019 - Current
CNA
Garden Courte Memory Care Community
03.2019 - 06.2019
Agricultural Laborer
Personal Farm
01.2016 - 01.2017
ProCare
Certified Nursing Assistant from Nursing
North Thurston High School
High School Diploma
Southern New Hampshire University
Bachelor of Science from Business Administration
South Puget Sound Community College
Associate of Arts from Engineering (Pre-Engineering)