Energetic and passionate college student that accomplishes any task given to him in a systematic and effective way.
Overview
8
8
years of professional experience
Work History
Sales and Service Expert
24 Hour Fitness
04.2022 - Current
Drove team revenue totals by bringing in top sales numbers.
Achieved monthly sales goals by promoting service benefits and enrolling new clients.
Trained and mentored new sales associates
Achieved sales targets and demonstrated high sales conversion rates
Provided excellent customer service and built strong relationships with clients
Resolved customer complaints and issues in a professional and effective manner
Managed and led a team, including training and coaching new employees and delegating tasks
Communicated effectively with customers, colleagues, and management
Sales and Service Manager
24 Hour Fitness
04.2023 - 09.2024
Developed a high-performing sales team through effective coaching, mentoring, and performance management.
Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.
Streamlined internal processes for increased efficiency, improving overall team performance and productivity.
Championed a customer-centric culture within the organization, fostering a positive work environment that prioritized client satisfaction.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Private Soccer Coach
Self Employed
01.2017 - Current
Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
Boosted performance of individual athletes by devising strategic personal training programs.
Prepared athletes for special competitions and tournaments.
Head Coach
Prestige Soccer Programs
09.2021 - 09.2024
Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Mentored beginner players to foster sense of healthy competition and focus on skill-building.
Used previous game and team data to make informed decisions regarding game strategies.
Mentored and developed novice coaches in coaching
Ran weekend skill clinics for players between the ages of 5-17 with coaches that worked under my supervision
Prepared athletes for special competitions and tournaments.
Coach
UK International Soccer
09.2016 - 07.2020
Built strong rapport with athletes and assistants before, during and after coaching seasons.
Maintained thorough knowledge of all rules, game procedures, coaching techniques and current trends in soccer.
Maintained scouting reports and distributed copies to head coaches and athletic supervisors each month.
Accepted coaching, constructive criticism and recognition with humility and composure.
Exhibited sound judgment while executing coaching responsibilities and functions.
Worked with soccer coaching staff regarding game scouting reports and game strategies for opponents.
Summer Analyst Intern
Direct Commerce
06.2016 - 07.2016
Helped develop marketing techniques and general business solutions resulting in increased company exposure, customer traffic, and sales.
Presented innovative digital media marketing presentations to executive decision makers.
Developed comparison tables of products and services by researching product pricing, ratings and performance.
Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.
Education
Master of Arts - International Business
University of California - San Diego
La Jolla, CA
06.2023
Associate of Arts - Business/Econ
De Anza College
2019
High School Diploma - undefined
Santa Clara High School
2016
Skills
Critical Thinking
Strong Organizational Skills
Problem Solving
Decision Making
Communication Skills
Team Building
Responsible and Reliable
Leadership
Mentoring
Business development
Adaptability
Ability to Work Under Pressure
Creativity
Time Management
Interests/Hobbies
Liverpool Football Club
Soccer
Table Tennis
Basketball
Chess
Accomplishments
Achieved top sales performance as Sales and Service Expert (SSE) at 24 Hour Fitness, ranking as the top SSE in terms of fitness sales for 10 out of 11 months of fully-open operations at the top 24 Hour Fitness Club in the nation.
Generated $8,748 in fitness revenue as SSE during the month of March, coming in as the number 1 in Fitness Sales out of the whole company.
Consistently ranked as the number 1 SSE in the district and region, and at one point was the top SSE in the entire company for multiple months in a row.
Achieved the best sales month in terms of overall revenue at the club, generating $46,153 in sales.
Contributed significantly to the company's revenue growth, bringing in the most revenue of any employee at 24 Hour Fitness and grossing a total of $300,887 during tenure.