Simon Robinson
San Jose,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Support Assistant
Palo Alto VA Medical Center
08.2023 - Current
- Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
- Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
- Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.
- Streamlined patient check-in process with effective communication and organization skills.
- Interviewed patients to verify and update clinical and demographic records.
Teacher
Albany County School District 1
09.2021 - 06.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Incorporated multiple types of teaching strategies into classroom.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Youth Program Leader
Albany County School District 1
06.2021 - 05.2022
- Followed code of conduct and employee handbook, supporting colleagues, sharing duties, and actively participating in meetings.
- Promoted a safe and inclusive environment for all participants through enforcing anti-bullying policies and fostering open communication.
- Built reciprocal relationships with communities, volunteers, and organizations to support program goals.
- Increased volunteer involvement by implementing targeted recruitment strategies and providing comprehensive training opportunities.
- Improved overall program effectiveness by regularly evaluating and adjusting lesson plans based on participant feedback.
- Organized special events, guest speakers, and field trips to broaden the scope of learning experiences for program attendees.
Education
Bachelor of Science - Applied Biology
Sage College of Albany, NY
Albany, NY05.2015
Skills
- Medical coding familiarity
- Detail Oriented
- Medical record assessment
- HIPAA Compliance Knowledge
- Microsoft Office Suite proficiency
- Professionalism in Healthcare
Certification
Teacher Assistant Certified, 12/2015
Timeline
Medical Support Assistant
Palo Alto VA Medical Center
08.2023 - Current
Teacher
Albany County School District 1
09.2021 - 06.2023
Youth Program Leader
Albany County School District 1
06.2021 - 05.2022
Bachelor of Science - Applied Biology
Sage College of Albany, NY
Teacher Assistant Certified, 12/2015
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