Simon Salinas
L.L. Bean
South Windsor,CT
4
years of professional experience
Dynamic host with strong customer service skills, enhancing guest satisfaction through effective communication and positive interactions. Proven ability to manage high-pressure situations while maintaining attention to detail.
Dedicated hospitality professional with experience in optimizing guest experiences and improving operational efficiency. Skilled in team collaboration and effective time management, consistently achieving high levels of customer satisfaction during peak hours.
Detail-oriented team player with a background in customer-facing roles, known for exceptional patience and clear communication. Committed to enhancing guest experiences and maintaining a positive atmosphere in fast-paced environments.
Work History
Host
9 Months- Assisted in managing wait times and maintaining guest satisfaction during peak hours.
- Implemented improvements in seating arrangements to increase turnover rates during busy periods.
- Monitored dining area for cleanliness and readiness, enhancing guest experience.
- Developed strategies for effective communication between front-of-house staff and management team.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Busser
1 Year 2 Months- Assisted servers by promptly clearing tables and resetting for new guests.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Delivered dishes and restocked supplies for kitchen staff.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Cashier
1 Year 2 Months- Processed customer transactions efficiently using point-of-sale systems and maintained cash register accuracy.
- Assisted customers with product inquiries, enhancing overall shopping experience and ensuring satisfaction.
- Trained new team members on cash handling procedures and company policies to ensure compliance.
- Managed inventory levels by restocking merchandise and organizing sales floor displays effectively.
- Greeted customers entering store and responded promptly to customer needs.
Host
7 Months- Managed reservation system, optimizing table assignments for efficient seating flow.
- Greeted and seated guests, ensuring prompt and courteous service.
- Coordinated with waitstaff to communicate guest needs and special requests.
- Trained new hosts on customer service standards and operational procedures.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Stocker
1 Year 7 Months- Monitored stock levels and reported discrepancies to management for timely replenishment.
- Organized and restocked inventory on sales floor to enhance product visibility.
- Operated warehouse equipment safely, including forklifts and pallet jacks, to facilitate efficient stocking.
- Collaborated with team members to optimize product placement based on customer demand trends.
- Implemented effective labeling systems for easy identification and retrieval of merchandise.
Education
High School Diploma
- Honor Roll 2023
- Honor Roll 2024
- Honor Roll 2025
- Honor Roll 2026
- South Windsor Rotary Club Scholarship Recipient
- Robert Grieser Memorial Scholarship Recipient
- 3.83 GPA
- Extracurricular Activities: Track and Field
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Customer support
Work ethic and integrity
Patience and empathy
Scheduling skills
Attention to detail
Clear communication
Sanitation practices
Willing to learn
Positive attitude
Shelf stocking
Timeline
Host
Flock and Herd
01.2026 - CurrentRead More
Busser
Trattoria Toscana
08.2025 - CurrentRead More
Cashier
L.L. Bean
08.2025 - CurrentRead More
Host
Lena's Restaurant and Bar
01.2025 - 08.2025Read More
Stocker
Torrco
06.2022 - 01.2024Read More
South Windsor High School
High School Diploma
Read More