Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simone Fritz

Ogden

Summary

Dynamic sales professional with a proven track record, excelling in complaint resolution and relationship building. History of effectively assisting customers and managing inventory to enhance customer experience. Known for strong collaboration and adaptability in meeting team goals and addressing changing needs. Proficient in communication and problem-solving. Reliable, flexible, and skilled in inventory management, customer service, and point-of-sale systems.

Overview

8
8
years of professional experience

Work History

Sales Clerck

Department of Alcoholic Beverages Service (DABS)
1160 Patterson Ave
11.2023 - Current
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
  • Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
  • Monitored customers for signs of security concerns and escalated issues to management.

Shift Leader

Marco's Pizza
114 North Washington Blvd.
05.2020 - 10.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Childcare Provider

Discovery Clubhouse
3953 Pacific Ave
06.2017 - 08.2020
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Encouraged children to develop healthy social and emotional skills.
  • Worked with children to develop good cognitive, physical and language skills.

Education

No Degree -

Weber State University
05-2029

High School Diploma -

Ogden High School
Ogden, UT
05-2018

Skills

  • Goal oriented
  • Cash register operation
  • Organization
  • Sales expertise
  • Complaint resolution
  • Relationship building
  • Complex Problem-solving
  • Task delegation
  • Work prioritization
  • Verbal and written communication

Timeline

Sales Clerck

Department of Alcoholic Beverages Service (DABS)
11.2023 - Current

Shift Leader

Marco's Pizza
05.2020 - 10.2022

Childcare Provider

Discovery Clubhouse
06.2017 - 08.2020

No Degree -

Weber State University

High School Diploma -

Ogden High School

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Simone Fritz