Simone Mohammed
Grand Prairie,TX
Summary
Hard-working professional with experience in consultative sales, customer loyalty and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your company achieve its goals. Adaptable student with knowledge of account development, brand management and client relations. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised for teamwork by my peers, I can be relied upon to help your company achieve its goals. Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Organized professional experienced in coordinating and executing large- and small-scale events. Build rapport with venue management and personnel to foster seamless collaboration and execute exceptional event experiences.
Overview
4
4
years of professional experience
Work History
Sales Specialist
Ilia
Dallas, Texas
12.2024 - Current
- Created customized presentations for potential customers.
- Identified customer needs by asking questions and advising on best solutions.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Researched competitors, economics and other key facets to better understand current market trends.
- Established processes for tracking leads from initial contact through closure of sale.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Stayed up to date on company products and services to support sales objectives.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Participated in team meetings to review progress against objectives set by management.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Sales Specialist
Peter Thomas Roth
Dallas, Texas
04.2024 - 08.2024
- Identified customer needs by asking questions and advising on best solutions.
- Educated customers on product features and technical details to highlight benefits.
- Researched competitors, economics and other key facets to better understand current market trends.
- Compiled key customer data to plan selling strategies and identify specific client needs.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Stayed up to date on company products and services to support sales objectives.
Licensed Beauty Advisor
Sephora
Southlake, Texas
01.2024 - 05.2024
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Evaluated customer skin to determine unique conditions and skin type.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Recommended merchandise based on expert product knowledge and client preferences.
- Organized promotional events such as makeup demonstrations and free makeovers.
Makeup Artist
Dior Cosmetics
Arlington, Texas
07.2022 - 12.2023
- Drove sales through customer relationship building and suggestive selling techniques
- Followed checklist to complete retail store opening and closing activities
- Liaised with management to communicate customer feedback and recommendations
- Performed cleaning tasks, keeping store neat and organized
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Engaged with guests to understand and anticipate customer service needs
- Used product knowledge for handling objections
- Updated and expanded client databases within assigned territory
- Collaborated with other makeup artists to achieve team and counter goals.
- Handled sensitive skin issues with care, recommending suitable products.
- Used sales tactics and persuasion to meet goals.
- Provided assistance in marketing initiatives by creating promotional materials featuring latest looks.
- Educated customers on proper usage of skincare products for optimal results.
- Maintained an extensive knowledge of current makeup trends and techniques.
Sales Associate
Micheal Kors
Grand Prairie, Texas
08.2021 - 06.2022
- Promoted visual presentation standards by keeping store replenished
- Cross-trained with other store departments and areas, supporting overall retail operations
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Used product knowledge for handling objections
- Followed checklist to complete retail store opening and closing activities
- Drove sales through customer relationship building and suggestive selling techniques
- Followed up with customers after sales to gain feedback
- Responded promptly to customer queries to increase overall satisfaction
- Provided product information to customers and aligned products with customer needs to boost satisfaction
- Developed strong relationships with clients to grow business networks
Lead Hostess
New York Eats
Arlington, Texas
02.2021 - 05.2021
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Adhered to sanitation and safety control policies to protect establishment and patrons
- Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution
- Assisted in serving guests for parties and special functions
- Observed guest needs throughout dining experience, driving high-quality service
- Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment
- Communicated with tact and diplomacy to resolve guest dissatisfaction
- Processed phone and online orders, keeping food hot and fresh until picked up
- Helped bus tables and ran food patrons during high volume periods
- Closed out podium at end of shift and maintained order and organization
- Greeted patrons and coordinated table assignments to meet party preferences and requests
Education
Bachelor of Science - Kinesiology
The University of Texas At Arlington
Arlington, TX05-2026
High School Diploma -
Sam Houston
Arlington, Texas05.2022
Skills
- Teamwork and Collaboration
- Customer Service
- Sales Generation
- Time Management
- Customer Needs Assessment
- Upselling Techniques
- Sales solution development
- Sales reporting
- Sales strategy development
- Staff education and training
- Relationship building
- FLUENT IN Somali and Arabic
- Upselling and cross selling
- Account management
- Inventory coordination
- Customer service and care
Languages
Somali - Fluent, Arabic - Intermediate
Timeline
Sales Specialist
Ilia
12.2024 - Current
Sales Specialist
Peter Thomas Roth
04.2024 - 08.2024
Licensed Beauty Advisor
Sephora
01.2024 - 05.2024
Makeup Artist
Dior Cosmetics
07.2022 - 12.2023
Sales Associate
Micheal Kors
08.2021 - 06.2022
Lead Hostess
New York Eats
02.2021 - 05.2021
Bachelor of Science - Kinesiology
The University of Texas At Arlington
High School Diploma -
Sam Houston