Simone Wynn
Ellenwood,GA
Summary
Proven to enhance customer satisfaction at Boars Head Grill and Tavern, I adeptly managed high-pressure situations and exceeded service goals. My expertise in POS systems and commitment to reliability underscore my ability to maintain peak service standards. Skilled in fostering customer relationships, my approach significantly boosts dining experiences.
Overview
7
7
years of professional experience
27
27
years of post-secondary education
Work History
Customer Service Cashier
Boars Head Grill and Tavern ATL Airport
- Processed customer orders and accurately handled payment transactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
Server
Sweet Ga Juke Joint ATL Airport
2022.01 - 2024.04
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server Prep Cook
Ecco Resturant ATL Airport
2021.02 - 2022.08
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Crackel Barrel
2021.06 - 2022.01
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Carrabba's Restaurant
2017.03 - 2019.08
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Trumbull Buisness College
Warren, OH 1997.09 - 2024.05
Skills
Customer Service
Customer Satisfaction
Reliability and punctuality
Patience and composure
Timeline
Server
Sweet Ga Juke Joint ATL Airport
2022.01 - 2024.04
Server
Crackel Barrel
2021.06 - 2022.01
Server Prep Cook
Ecco Resturant ATL Airport
2021.02 - 2022.08
Server
Carrabba's Restaurant
2017.03 - 2019.08
Trumbull Buisness College
1997.09 - 2024.05
Customer Service Cashier
Boars Head Grill and Tavern ATL Airport
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