Detail-oriented Pharmacy Technician with expertise in medication dispensing, prescription verification, and inventory management. Committed to ensuring compliance and delivering exceptional customer service.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Pharmacy Technician
Costco
Stockton, California
07.2018 - Current
Dispensed medications accurately to customers and healthcare providers.
Managed inventory levels and restocked pharmacy supplies regularly.
Verified prescription information for accuracy and compliance with regulations.
Provided exceptional customer service and answered medication-related questions.
Operated pharmacy software to maintain patient records and manage prescriptions.
Trained new pharmacy technicians on operational procedures and workflows.
Ensured cleanliness and organization of the pharmacy workspace daily.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Managed filing of prescriptions, both electronically and manually.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Restocked shelves with new supplies of medications as needed.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Assisted in training new employees on pharmacy procedures.
Organized work areas so that everything was easily accessible when needed.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Received payment from customers and processed credit card transactions when necessary.
Interpreted and processed medication orders under supervision of pharmacist.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Flagged potential side effects and allergies to prescribed medications for patients.
Monitored prescription refill requests and communicated with patients regarding their status.
Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
Supported pharmacy operations by answering phone calls and directing queries appropriately.
Operated cash registers to accept payments from customers.
Ordered, labeled and counted stock of medications and entered inventory data into computer.