Motivated Biology student at the University of Delaware with experience in leadership, customer service, administrative support, and community engagement. Proven ability to communicate effectively, collaborate with diverse groups, manage multiple responsibilities, and provide exceptional service in fast-paced environments. Dedicated to fostering student involvement through strong organizational skills, professionalism, and a passion for leadership and service.
Work History
Front Desk Medical Receptionist/Medical Assistant
1 Month
PM Pediatrics Urgent Care | 07.2026 - Current
Scheduled appointments using electronic health record systems.
Verified insurance information and collected co-pays accurately.
Managed patient check-in and check-out processes efficiently.
Communicated effectively with patients to address inquiries and concerns.
Pharmacy Technician
7 Months
CVS | 06.2025 - 01.2026
Processed prescription orders using pharmacy management software.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Assisted pharmacists in preparing and dispensing medications to customers.
Maintained accurate inventory of pharmaceutical supplies and products.
Provided customer service by answering inquiries about medications and health products.
Receptionist
3 Months
Complete Care | 05.2025 - 08.2025
Acted as the first point of contact for residents, families, and healthcare staff in a skilled nursing facility.
Managed high-volume phone calls and in-person inquiries while maintaining professionalism and patient confidentiality.
Scheduled appointments, coordinated visits, and communicated information between nursing staff, providers, and families.
Maintained accurate records and handled sensitive information in compliance with HIPAA regulations.
Lead Server
2 Years 2 Months
The Summit | 06.2023 - 08.2025
Led and supported a team of servers during daily dining operations, ensuring efficient workflow and high-quality resident care.
Communicated residents' concerns, special requests, and observations to nursing staff and supervisors.
Provided compassionate, patient-centered care to elderly residents, demonstrating professionalism, empathy, and respect for patient dignity.
Artisan
6 Months
Snap Pizza | 11.2024 - 05.2025
Operated kitchen equipment efficiently to prepare food and beverages.
Maintained cleanliness and sanitation standards in food preparation areas.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Assisted in inventory management, ensuring timely stock replenishment.
Education
Bachelor of Science - Biology
University of Delaware | Newark, DE | 05-2028
Dean's List [Fall 2024, Spring 2025, Fall 2025, Spring 2026]
Medical Receptionist/Front Desk/Referral coordinator/ Patient Care Coordinator/MA at VERIMED Health Group of BradentonMedical Receptionist/Front Desk/Referral coordinator/ Patient Care Coordinator/MA at VERIMED Health Group of Bradenton