Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Simran Ali

Hope Wellness
Minneapolis,MN
3
Languages
4
years of professional experience

Personable and empathetic, equipped with strong communication and problem-solving abilities. Familiar with healthcare procedures and adept at handling patient inquiries and managing healthcare information systems. Capable of making a positive impact by delivering exceptional customer service and ensuring patient satisfaction.

Work History

Patient Care Assistant/ Office Assistant

2 Years 1 Month
Hope Wellness | 11.2024 - 12.2026
  • Assisted patients with daily living activities, monitored vital signs, and managed paperwork to ensure comprehensive care.
  • Assisted customers with inquiries and requests in a timely manner. and maintain accurate notes for each request
  • Documented care observations accurately in electronic health records and charting systems

Beauty Advisor

7 Months
Sephora | 01.2026 - 08.2026
  • Provided personalized product recommendations, makeup demonstrations, and skincare education to shoppers.
  • Processed sales transactions accurately using point-of-sale systems and handled customer payments.
  • Maintained merchandising standards by restocking shelves, organizing displays, and updating product testers.
  • Educated clients on product benefits, ingredients, and usage to improve purchase confidence.

Front Desk Associate

1 Year 5 Months
Rochester Athletic Club | 06.2023 - 11.2024
  • Delivered exceptional customer service, managed member check-ins and activity scheduling, and addressed inquiries to enhance club experience.
  • Scheduled classes, appointments, and facility services using club software.
  • Processed payments, dues, and account updates with strong attention to detail.
  • Trained new front desk staff on service standards and daily procedures.

Education

Highschool Diploma

John Marshall High School | Rochester, MN | 06.2026

Graduated with an Honors diploma

  • cum laude graduate

High School Diploma - RISE for Youth program

Mayo Clinic | Rochester, MN | 06.2025

Completing intensive STEM curricula, securing direct college admissions, hands on experience, and publishing research.

Bachelor of Arts - Human Physiology

Univeristy of Minnesota | Minneapolis, MN | 05.2030

Skills

Customer service
Documentation review
Computer literacy
Attention to detail
Time management
Communication skills
Bilingual
Patient advocacy
Teamwork and contribution
Flexibility and adaptability
Leadership
Basic math

Languages

English
Native or Bilingual
Somali
Native or Bilingual
Arabic
Limited Working

Timeline

Beauty Advisor

Sephora
01.2026 - 08.2026Read More

Patient Care Assistant/ Office Assistant

Hope Wellness
11.2024 - 12.2026Read More

Front Desk Associate

Rochester Athletic Club
06.2023 - 11.2024Read More

John Marshall High School

Highschool Diploma
Read More

Mayo Clinic

High School Diploma from RISE for Youth program
Read More

Univeristy of Minnesota

Bachelor of Arts from Human Physiology
Read More
Simran Ali