SIMRAN JOT KAUR
Abrazo West Campus
Indianapolis,IN
3
Languages
1
Certification
8
years of professional experience
Experienced pharmacy technician with a strong background in drug safety, inventory management, and patient privacy. Adept at handling high-volume pharmacy operations with a commitment to accuracy, efficiency, and customer service. Ready to leverage skills and experience as a Certified Pharmacy Technician to support and grow within a new team.
Work History
PHARMACY TECHNICIAN
4 Years 9 Months- Maintain established quality and productivity standards for all assigned cases while consistently meeting turnaround-time requirements.
- Stay current on communications, policy updates, and process changes distributed through multiple channels, and incorporate them into daily work.
- Follow all internal Standard Operating Procedures (SOPs) and comply with HIPAA requirements, privacy standards, and organizational policies.
- Review incoming cases to determine whether they meet eligibility and qualification requirements for appeal review.
- Perform thorough quality checks, including a triple-check process, to ensure accurate case handling in accordance with applicable policies and procedures.
- Update case classifications, issue appeal acknowledgment notices, and submit required case materials to independent review organizations.
- Communicate clearly and effectively with appeal pharmacists regarding internal and external appeal cases.
- Conduct verbal outreach to members, providers, or other appropriate parties to obtain information needed for case review; accurately document all outreach attempts and information obtained.
- Trained new pharmacy technicians on operational procedures and best practices for accuracy.
- Conducted regular audits of medication storage areas to maintain optimal organization and safety compliance.
PHARMACY TECHNICIAN
2 Years 4 Months- Assisted customers with placing orders, navigating systems, and locating items in person or over the phone to solve their problems.
- Dispensed medications to patients according to the pharmacist's orders.
- Worked with insurance reps to process claims and calculate the correct co-pay amounts for patients.
- Managed prior authorization requests with insurance companies.
- Coordinated the verification and filling of more than [Number] daily prescriptions in a high-volume [Type] pharmacy environment.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Ensured accuracy in data entry into pharmacy computer system while verifying all information prior to dispensing medication.
- Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed.
- Conduct verbal outreach to members, providers, or other appropriate parties to obtain information needed for case review; accurately document all outreach attempts and information obtained.
- Demonstrate excellent telephone and interpersonal communication skills while providing members and providers with complete, accurate, and professional information.
- Perform other related duties and responsibilities as assigned.
Education
- AVIATION
- PHARMACY TECHNICIAN IN US
- DENTAL ASSISTING IN US
Skills
Customer service
Inventory management
Multitasking
Drug safety
Pharmacy software proficiency
FDA drug safety guidelines
Insurance billing
HIPAA compliance
Workflow optimization
Patient privacy
Insurance verification
Confidentiality and HIPAA
Certification
Certified Pharmacy Technician (CPhT), Certified Dental Radiology, First Aid/CPR Certified, Private Pilot
Languages
ENGLISH - Fluent
PUNJABI - Fluent
HINDI - Fluent
Awards
Certificate of Academic Achievement (Dean's List), Alpha Beta Kappa Award (Dental Assisting)
Personal Information
Title: CERTIFIED PHARMACY TECHNICIAN
Timeline
PHARMACY TECHNICIAN
Abrazo West Campus
05.2021 - 02.2026Read More
PHARMACY TECHNICIAN
Walgreens
03.2018 - 07.2020Read More
Arizona College
from DENTAL ASSISTING IN US
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Arizona College
from PHARMACY TECHNICIAN IN US
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Fly Goodyear
from AVIATION
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