Simranjeet Kaur

• Tracked shipments and trucks out on deliveries.

• Handled freight claims with shippers, carriers and insurance companies from inception to resolution.

• Handled daily transportation logistics for high volume office.

• Coordinate between shippers and trucking companies Negotiate Rates Import/Export to Mexico/Canada Container drayage.

• Collaborated with team members to resolve challenges and improve productivity.
• • Work with shippers and transportation carriers to help them make a profit in moving cargo and in return cargo.

• Negotiate lane rates with carriers- Broker freight via load boards- Approve and enter new carriers- Track shipments

• Located freight for National Freight Incorporated trucks from various load boards Monitored loads from pickup to delivery

• Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Tracked delivery progress to identify possible delays and provide real-time updates to customers.
• Analyzed customer feedback and provided solutions to improve customer service.
• Processed invoices and payments for dispatched orders to provide proof of transaction.
• Generated reports to track deliveries and maintain proper records and documentation.