SIMRANJIT KAUR
QUEENS,NY
Summary
Proven track record at AM Expediting Drafting & Design Services, excelling in organization and verbal communication. Enhanced office efficiency and customer satisfaction through effective time management and resolving complaints. Skilled in data entry and maintaining confidentiality, significantly contributing to operational success.
Overview
1
1
year of professional experience
Work History
Receptionist
AM Expediting Drafting & Design Services
05.2023 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
Administrative Assistant
AM Expediting Drafting & Design Services
05.2023 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Computer Applications - Computer Applicaions
Barring Union Christian College
BATALA,PUNJAB,INDIA05.2016
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Office Administration
- Schedule Management
- Typing Speed
- Mail distribution
- Microsoft Office
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Receptionist
AM Expediting Drafting & Design Services
05.2023 - 06.2024
Administrative Assistant
AM Expediting Drafting & Design Services
05.2023 - 06.2024
Bachelor of Computer Applications - Computer Applicaions
Barring Union Christian College
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