Simriti Lama
Queens,NY
Summary
Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Bombay Grill House
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Experienced Indian Cuisine and styles
Server
Butcher's Bar
04.2023 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
Rosegarden Cafe
01.2023 - 04.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cashier
McDonald's
04.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Diploma in Business Administration - Business Administration
Sydney City College
Sydney, Australia 03.2023
+2 (Higher Secondary School ) - Business Administration
Boudha International School
Boudha, Kathmandu, Nepal04.2021
SEE(Secondary School Level) -
Kailashmati Secondary School
Kathmandu, Nepal03.2019
Skills
- Wine Service
- To-Go Order Preparation
- Table Setting Arrangements
- Check Payment Processing
- Price Memorization
- Food Preparation and Safety
- Cash Handling
- Dining Customer Service
- Utensil Cleaning
- Pos Operation
- Menu Presentation
Languages
English
Professional Working
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Server
Bombay Grill House
05.2023 - Current
Server
Butcher's Bar
04.2023 - 05.2023
Barista
Rosegarden Cafe
01.2023 - 04.2023
Cashier
McDonald's
04.2022 - 12.2022
Diploma in Business Administration - Business Administration
Sydney City College
+2 (Higher Secondary School ) - Business Administration
Boudha International School
SEE(Secondary School Level) -
Kailashmati Secondary School
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