Simya Sawyer (Wyche)
Jacksonville,FL
Summary
I am a dedicated Medical Assistant skilled in patient vital monitoring, scheduling, clinical documentation, and HIPPA compliance. I have Proven ability to enhance patient care experience through effective communication and workflow coordination. Throughout my time with MDNow I have became a preceptor, BAT certified, DOT certified, capable of working front office, as well as maintaining my duties as a Medical Assistant. I aspire to continue to grow with MDNow and enhance my career with the company, and I am taking these actions by becoming a Limited X-ray operation, through the education program offered by MDNow.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mdnow
Jacksonville, FL
09.2024 - Current
- Managed electronic health records (EHR), ensuring accuracy and confidentiality of patient information.
- Coordinated patient appointments and follow-ups to optimize clinic workflow efficiency.
- Educated patients on treatment plans and medication management for improved adherence.
- Collaborated with interdisciplinary teams to streamline processes and improve service delivery.
- Trained new staff on clinic protocols, enhancing overall team performance and compliance.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Managed patient scheduling using electronic health record systems, optimizing appointment flow.
- Coordinated communication between medical staff and patients, ensuring clarity in messaging.
- Implemented office procedures to enhance patient check-in efficiency and reduce wait times.
CSR/Certified Medical Assistant
UF Health Jacksonville
Jacksonville, FL
06.2022 - 08.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Assisted patients with appointment scheduling and insurance verification processes.
- Collaborated with healthcare teams to ensure seamless patient care experiences.
- Administered patient care, including vital sign checks and medical history documentation.
- Assisted healthcare providers with examinations and procedures to enhance patient outcomes.
Lead Patient Care Technician
St. Vincent's Hospital
Jacksonville, FL
06.2022 - 08.2024
- Supervised patient care activities, ensuring compliance with safety and quality standards.
- Trained and mentored new staff on best practices in patient care techniques.
- Coordinated daily workflows to optimize patient services and improve efficiency.
- Implemented process improvements, enhancing patient satisfaction and care delivery timelines.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Improved patient outcomes by closely monitoring vital signs and reporting any changes to the medical team.
Education
High School Diploma -
Terry Parker High School
Jacksonville, FLMedical Assistant Certification -
US Carrer Institute
Jacksonville, FL05-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Phlebotomy
- CPR
- Immunization administration
- Specimens collection and processing
Certification
- CCMA - Certified Clinical Medical Assistant
- DOT drug screen certified
- BAT certified
- BLS
Timeline
Medical Assistant
Mdnow
09.2024 - Current
CSR/Certified Medical Assistant
UF Health Jacksonville
06.2022 - 08.2024
Lead Patient Care Technician
St. Vincent's Hospital
06.2022 - 08.2024
High School Diploma -
Terry Parker High School
Medical Assistant Certification -
US Carrer Institute