Overview
Work History
Education
Timeline
Generic

Sinari Streeter

Phoenix

Overview

6
6
years of professional experience

Work History

Participant Services Representative

Vanguard
02.2023 - Current
  • Delivered outstanding customer service by handling participant inquiries.
  • I actively contribute to process improvement efforts, collaborating with team members to enhance operationalefficiency.
  • Balanced multiple priorities in a fast-paced environment, demonstrating adaptability and exceptional time management skills to meet deadlines consistently.
  • Managed sensitive participant information with discretion, adhering to strict privacy guidelines and regulations at all times.
  • Trained new hires on company policies and procedures, ensuring seamless integration into the team.
  • Delivered personalized service to clients, resulting in increased client retention rates and referrals.

Court Liaison

Southwest Behavioral and Health Services
07.2023 - 10.2023
  • Implemented a Strategic Intervention system within court operations.
  • Evaluated individual needs to recommend cost-effective therapeutic alternatives to imprisonment.
  • Achieved notable reduction in recidivism among petty crime repeat offenders.
  • Serviced individuals homeless by HUD definition with complex behavioral and physical health disabilities.
  • Offered Navigation services at both court facilities and within the community.

Adult Jail Transition Specialist (BHT)

Southwest Behavioral and Health Services
10.2022 - 07.2023
  • Facilitated direct support for mental health community members undergoing transitions.
  • Handled cases from general mental well-being to severe mental illness.
  • Provided guidance and treatment tailored to individual needs.
  • My team receives referrals from MCSO, Mercy Care insurance and Adult Probation
  • Provided treatment options to support betterment of individuals.

Mobile Expert

T-Mobile
12.2021 - 10.2022
  • Increased cellular service sales, phone sales, and troubleshooting efficiency.
  • Applied acquired skills to consistently meet customers' needs.
  • Wide-ranging proficiency in handling communication strategies, numerical valuation tasks, financial transactions oversight and billing functions.
  • Demonstrated exceptional proficiency and consistently achieved high performance standards.
  • Ensured high-quality customer service by consistently meeting expectations.

Assistant Store Manager

JD Sports Fashion
11.2018 - 02.2022
  • Demonstrated expertise in guiding teams and surpassing sales objectives as an assistant store manager.
  • Skilled in store operations, encompassing visuals, marketing, sales, labor management, scheduling and recruitment.
  • Managed stockroom operations, ensuring efficient inventory organization and control.
  • Detail-oriented and efficient in processing merchandise and managing stock associates.
  • Provided exceptional service by managing account sign-ups, handling cashier duties, and processing online orders.
  • Dedicated to achieving visual excellence and store performance.

Initial Services (Internship)

Maricopa Country Public Defenders Office
01.2022 - 05.2022
  • Reviewed crucial case information and communicated it effectively to clients during one-on-one sessions.
  • Delivered mail to correctional facilities and reviewed multimedia materials including pictures, videos, and audio recordings.
  • Engaged with Public Defenders Office, courtrooms, and correctional facilities to support case processes.
  • Reported findings to clients through consistent review of case documentation.
  • Provided key administrative assistance to senior management.

Education

High school diploma -

Copper Canyon High School
Glendale, AZ

Associate in Science and Arts -

Estrella Mountain Community College
Avondale, AZ

Bachelor In Criminology And Criminal Justice -

Arizona State University-West
Phoenix

Timeline

Court Liaison

Southwest Behavioral and Health Services
07.2023 - 10.2023

Participant Services Representative

Vanguard
02.2023 - Current

Adult Jail Transition Specialist (BHT)

Southwest Behavioral and Health Services
10.2022 - 07.2023

Initial Services (Internship)

Maricopa Country Public Defenders Office
01.2022 - 05.2022

Mobile Expert

T-Mobile
12.2021 - 10.2022

Assistant Store Manager

JD Sports Fashion
11.2018 - 02.2022

High school diploma -

Copper Canyon High School

Associate in Science and Arts -

Estrella Mountain Community College

Bachelor In Criminology And Criminal Justice -

Arizona State University-West

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Sinari Streeter