Sincere Hawes
Parkville,Maryland
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of post-secondary education
Work History
Customer Service Cashier
Dollar Tree Department Store
Parkville, MD
02.2023 - Current
- Utilized POS system to handle customer cash and credit card transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Redeemed coupons to discount purchases.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Monitored self-checkout systems and provided help in resolving complex problems.
Stock Associate
Dollar Tree Department Store
Parkville, MD
02.2023 - Current
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Greeted customers and directed to requested products.
- Managed inventory storage in clean and organized fashion.
- Blocked and faced products on displays and shelves in accordance with company policy.
Education
High School Diploma -
Loch Raven High School
Baltimore, MD 08.2021 - 05.2022
Skills
Cash drawer management
Timeline
Customer Service Cashier
Dollar Tree Department Store
02.2023 - Current
Stock Associate
Dollar Tree Department Store
02.2023 - Current
High School Diploma -
Loch Raven High School
08.2021 - 05.2022
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