Sindi Jimenez

• Assisted customers with Spanish-language inquiries in a timely and professional manner.
• Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
• Provided language translation services for customer service inquiries.
• Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
• Investigated and resolved customer inquiries and complaints quickly.
• Utilized english proficiency to build relationships with spanish-speaking customers.

• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Monitored clients' overall health and well-being and noted significant changes.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills.

Disinfected and mopped bathrooms to keep facilities sanitary and clean.

• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Disposed of trash and recyclables each day to avoid waste buildup.